Retail Keyholder - Merrell

Merrell; Birch Run (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading global footwear retailer in Birch Run, Michigan, is looking for a responsible and reliable individual to support store management and enhance customer experiences. Key responsibilities include assisting in daily operations, achieving sales goals, and ensuring compliance with company policies. Candidates should possess strong retail sales skills and adaptability to a fast-paced environment. A High School diploma or equivalent is required. The position may require flexible hours.

Qualifications

• Demonstrated retail sales success.
• Experience in a customer-facing role; supervisory experience preferred.
• Flexible and adaptable, comfortable in a fast-paced environment.

Responsibilities

• Support the store management team in all aspects of running the store.
• Act as a role model for the team by demonstrating a positive attitude.
• Create amazing experiences for customers through authentic service.
• Achieve sales goals and drive the store’s success.
• Maintain compliance with company policies.

Skills

Retail sales success

Customer-facing experience

Flexibility and adaptability

Passion for brands

Education

High School diploma or equivalent

Job description

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, the company is dedicated to advancing a portfolio that includes Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Wolverine Worldwide's mission is to empower, engage and inspire its consumers – every step of the way.

We are looking for someone who is responsible, reliable, service oriented and enjoys working in a collaborative environment. The role supports the team to align with our values and acts as the go-to person in the absence of the Store Manager. You are a role model for the team and remain calm under pressure. You actively share product knowledge and maintain standards. You will assist with administrative and operational duties and contribute to store security.

Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Create amazing experiences for customers through authentic service that leaves a lasting impression.
• Achieve sales goals and performance metrics and drive the store’s success by being an ambassador and supporting local marketing efforts.
• Perform other duties as required or assigned by the manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership of stock management and executing visual merchandising guidelines, contributing toward and delivering on store KPIs.

Knowledge, Skills, And Abilities Required

• Demonstrated retail sales success
• Experience in a customer-facing role. Supervisory experience is preferred but not essential
• Flexible and adaptable, comfortable working in a fast-paced environment
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles

Working Conditions

• Retail environment

US Candidates Only

• Performing duties consistent with the Company’s AAP/EEO goals and policies
• High School diploma or equivalent

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.