Retail Keyholder: Lead Sales & Store Ops

Evolving Solution Services; Deer Park (NY); On-site; USD 34,000 - 43,000; Full time

Job summary

GOAT USA in Deer Park, NY, Tanger Deer Park Outlets, is seeking a Retail Store Keyholder. You will lead on the sales floor, support opening and closing, and help drive sales while upholding brand standards. This is a leadership role focused on delivering an exceptional in-store experience.

Join a fast-growing brand and support daily store operations with a positive, energetic team. Flexible schedule and opportunities for growth are available.

Qualifications

• Excellent verbal and written communication skills.
• Strong leadership and team management abilities.
• Excellent organizational and time management skills.
• Interpersonal and conflict-resolution capabilities.
• Ability to communicate effectively in English.
• Capable of lifting up to 50 pounds and standing for long periods.
• Basic math skills for handling transactions.

Responsibilities

• Create a welcoming, engaging customer experience while representing the GOAT USA brand.
• Assist customers with product selection, questions, sizing, and styling.
• Accurately process purchases, returns, and exchanges using the POS system.
• Support and guide associates to ensure strong team performance and customer service.
• Collaborate with management to execute daily store operations and priorities.
• Maintain up-to-date knowledge of products, promotions, and brand initiatives.
• Open and close the store, including securing cash and completing procedures.
• Fulfill online and in-store pickup orders accurately and efficiently.
• Maintain an organized stockroom and assist with receiving shipments.
• Execute and maintain merchandise displays in line with brand standards.

Skills

Excellent communication

Leadership

Time management

Customer service

English proficiency

Physical stamina

Stock handling

Job description

GOAT USA in Deer Park, NY, Tanger Deer Park Outlets, is seeking a Retail Store Keyholder. You will lead on the sales floor, support opening and closing, and help drive sales while upholding brand standards. This is a leadership role focused on delivering an exceptional in-store experience.

Join a fast-growing brand and support daily store operations with a positive, energetic team. Flexible schedule and opportunities for growth are available.