Fashion-Forward Retail Associate | Customer Experience Pro

Goatusa; Deer Park (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

GOAT USA is seeking energetic Retail Store Associates for the Tanger Outlets in Deer Park, NY. You’ll be the face of the brand, helping customers find items, delivering a memorable shopping experience, and driving sales in a fast-paced store environment.

Responsibilities include assisting with product knowledge, handling transactions, and supporting store operations while maintaining a clean, organized space and promoting a positive brand image with every guest.

Qualifications

• Morning availability
• Excellent verbal and written communication skills
• Strong communication, leadership and team management skills
• Excellent organizational and time management skills
• Exceptional interpersonal and conflict-resolution skills
• Ability to communicate effectively in English
• Capable of lifting or moving heavy products up to 50 pounds
• Able to stand and walk throughout the scheduled work shift
• Basic math skills for handling transactions

Responsibilities

• Provide a friendly, engaging customer experience and represent the GOAT USA brand positively
• Help customers find products, answer questions, and offer sizing and style guidance
• Operate POS systems and handle transactions, returns, and exchanges accurately
• Work with team members and management to support daily store operations
• Maintain knowledge of products, promotions, and brand initiatives
• Greet customers, hand out stickers, and offer assistance throughout their visit
• Fulfill online and in-store pickup orders accurately and on time
• Follow all store policies, procedures, and loss prevention guidelines
• Understand and follow inventory management policies and systems
• Address and resolve customer concerns and escape issues when needed
• Maintain an organized stockroom and assist with receiving shipments
• Set up and maintain merchandise displays according to brand standards
• Keep the sales floor clean, organized, and fully stocked

Job description

GOAT USA is seeking energetic Retail Store Associates for the Tanger Outlets in Deer Park, NY. You’ll be the face of the brand, helping customers find items, delivering a memorable shopping experience, and driving sales in a fast-paced store environment.

Responsibilities include assisting with product knowledge, handling transactions, and supporting store operations while maintaining a clean, organized space and promoting a positive brand image with every guest.