Retail Keyholder — Lead Guest Experience & Sales (Benefits)

GameStop; Shrewsbury (York County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Job summary

GameStop in Shrewsbury, York County, is hiring a Retail Keyholder to assist store management in executing operations and providing outstanding guest services. The role emphasizes exceptional guest service, processing transactions, and maintaining a clean shopping environment. Candidates should be at least 18 years old with a high school diploma and preferably have retail experience. The position supports flexible scheduling, including nights and weekends, and promotes guest loyalty through effective engagement.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Must be able to work alone and stand for up to 10 hours.

Responsibilities

• Provide best-in-class guest service.
• Process guest purchases and returns accurately via the Point-of-Sale.
• Promote GameStop’s unique guest benefits.
• Conduct store inventory counts.

Skills

Exceptional guest service skills

Video game knowledge

Verbal and written communication

Problem-solving skills

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) system

Job description

GameStop in Shrewsbury, York County, is hiring a Retail Keyholder to assist store management in executing operations and providing outstanding guest services. The role emphasizes exceptional guest service, processing transactions, and maintaining a clean shopping environment. Candidates should be at least 18 years old with a high school diploma and preferably have retail experience. The position supports flexible scheduling, including nights and weekends, and promotes guest loyalty through effective engagement.