Retail Keyholder — Lead Guest Experience & Sales (Benefits)

GameStop; Amherst (NH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Incentive programs

401(k)

Paid time off

Dental, vision, and health insurance

Bonus potential

Job summary

GameStop in Amherst, NH is seeking a Retail Keyholder to assist in managing store activities and providing outstanding guest service. Responsibilities include fostering guest loyalty, supporting sales, processing transactions, and ensuring a clean and organized store. Candidates should have a high school diploma and preferably retail and customer service experience. This role requires a flexible schedule and the ability to stand and move for long periods. Full-time team members are eligible for benefits including health insurance and a 401(k).

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service.
• Support the overall shopping environment.
• Process guest purchases and returns accurately.
• Promote GameStop’s unique guest benefits.
• Ensure that all areas of the store are clean and organized.
• Complete Omni-Channel orders daily.

Skills

Exceptional guest service skills

Clear verbal and written communication in English

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop in Amherst, NH is seeking a Retail Keyholder to assist in managing store activities and providing outstanding guest service. Responsibilities include fostering guest loyalty, supporting sales, processing transactions, and ensuring a clean and organized store. Candidates should have a high school diploma and preferably retail and customer service experience. This role requires a flexible schedule and the ability to stand and move for long periods. Full-time team members are eligible for benefits including health insurance and a 401(k).