Retail Keyholder: Guest Experience Leader

GameStop; Shawnee (OK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Bonus opportunities

Job summary

GameStop is seeking a Retail Keyholder in Shawnee, Oklahoma, to support store management and deliver exceptional guest service. Responsibilities involve supervising store activities, processing transactions via POS, and assisting customers with their gaming needs. Candidates should be at least 18 years old with a high school diploma or equivalent. Retail sales experience is preferred, alongside knowledge of video games. The position offers opportunities for incentive programs and benefits including health insurance.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Assist the store management team in executing and supervising all store activities.
• Provide best-in-class guest service.
• Process guest purchases and returns accurately via the POS system.
• Support store management in meeting sales and profit goals.

Skills

Exceptional guest service skills

Bilingual English/Spanish speaking

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in Shawnee, Oklahoma, to support store management and deliver exceptional guest service. Responsibilities involve supervising store activities, processing transactions via POS, and assisting customers with their gaming needs. Candidates should be at least 18 years old with a high school diploma or equivalent. Retail sales experience is preferred, alongside knowledge of video games. The position offers opportunities for incentive programs and benefits including health insurance.