Retail Keyholder: Guest Experience Leader

GameStop; Pasadena (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Vision insurance

Dental insurance

Bonus eligibility

Job summary

GameStop is seeking a Retail Keyholder in Pasadena, Texas. This role involves assisting with store management while ensuring excellent guest experiences. Candidates should have a high school diploma and at least 1 year of retail or guest service experience. Knowledge of video games is a plus. The position provides an opportunity to foster guest loyalty through superior service. GameStop offers eligibility for benefits such as 401(k), paid time off, and health insurance.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Assist store management in executing store activities and providing outstanding guest service.
• Process guest purchases and returns accurately via the POS system.
• Promote GameStop’s guest benefits and ensure store cleanliness and organization.
• Supervise and delegate tasks to Sales Associates.

Skills

Exceptional guest service skills

Bilingual English/Spanish speaking and writing skills

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in Pasadena, Texas. This role involves assisting with store management while ensuring excellent guest experiences. Candidates should have a high school diploma and at least 1 year of retail or guest service experience. Knowledge of video games is a plus. The position provides an opportunity to foster guest loyalty through superior service. GameStop offers eligibility for benefits such as 401(k), paid time off, and health insurance.