Retail Key Holder: Lead Store Ops & Customer Experience

Tailored Brands, Inc.; Waldorf (MD); On-site; USD 24,000 - 31,000; Full time

Job summary

The K&G Fashion Superstore Waldorf location is seeking a Retail Key Holder to support the Store Manager in achieving sales, service and operational goals. You will coach the team, maintain store standards, and serve as the on-duty manager when scheduled.

Responsibilities include driving customer experience, managing opening/closing, staffing, and applying company directives to daily operations. Starting wage ranges from $17.13 to $22.28 per hour, based on merit and tenure.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office and video conferencing.
• Ability to operate a computer and POS system.

Responsibilities

• Inspire store team to achieve their best performance.
• Lead as manager on duty to drive sales and operations.
• Support staffing, training, and staff development.
• Enhance customer experience and brand standards.

Skills

Retail experience

Leadership

Communication

Tech proficiency

POS knowledge

Tools

POS System

Microsoft Office

Video conferencing

Job description

The K&G Fashion Superstore Waldorf location is seeking a Retail Key Holder to support the Store Manager in achieving sales, service and operational goals. You will coach the team, maintain store standards, and serve as the on-duty manager when scheduled.

Responsibilities include driving customer experience, managing opening/closing, staffing, and applying company directives to daily operations. Starting wage ranges from $17.13 to $22.28 per hour, based on merit and tenure.