Retail Key Holder

Skechers; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a forward-thinking company as a Key Holder, where you'll play a vital role in retail leadership and customer service. This entry-level management position offers a unique opportunity to oversee store operations, mentor a dedicated team, and contribute to achieving sales goals. With a competitive starting rate and generous benefits, including flexible schedules and on-the-job training, you'll thrive in a fun and fast-paced environment. If you're passionate about retail and eager to advance your career, this role is perfect for you!

Benefits

Competitive Pay

Generous Discounts

Flexible Schedules

On-the-Job Training

Career Advancement Opportunities

Qualifications

• Ability to work flexible hours including evenings and weekends.
• Previous retail supervisory experience preferred.

Responsibilities

• Engage with customers to provide expert advice on products.
• Supervise daily store activities and maintain operational standards.
• Mentor and support team members in customer service.

Skills

Customer Service

Problem Solving

Sales Skills

Effective Communication

Education

High School Diploma or Equivalent

Job description

WHY SKECHERS?

We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed.

ABOUT THE ROLE:

As a Key Holder, also known as a “Floor Leader,” at Skechers, you’ll take on an essential retail leadership role, contributing to store operations and mentoring your team to deliver exceptional customer service. This entry-level management position involves overseeing daily operations, supporting sales goals, and maintaining the store's premium shopping environment. Whether you're aiming to advance your retail management career, refine your skills as a Key Holder, or grow into a retail management role, this opportunity provides room to thrive within the Skechers global brand.

COMPENSATION AND BENEFITS:

• Starting Rate: $16.39
• Benefits include:
• Competitive pay with regular increases
• Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!)
• Flexible schedules to support work-life balance
• On-the-job training to strengthen skills in retail leadership, customer service, and store operations
• Opportunities for career advancement within Skechers
• Additional benefits and perks to be reviewed during the interview process

KEY RESPONSIBILITIES:

• Customer Service Management: Engage with customers to provide expert advice on Skechers products, ensuring a positive shopping experience.
• Store Operations: Supervise daily store activities, including opening and closing procedures, security, and operational standards.
• Team Leadership: Mentor and support team members in customer service, sales, and daily operations.
• Sales Goals: Contribute to achieving store and individual sales targets through effective selling techniques.
• Merchandising and Store Maintenance: Execute merchandising plans, restock products, and maintain cleanliness to enhance the shopping environment.
• Inventory Management: Oversee stock routines and collaborate with management on operational needs.
• Problem Solving: Identify and resolve in-store challenges proactively to ensure a smooth customer experience.

QUALIFICATIONS:

• Ability to work flexible hours, including evenings, weekends, and holidays
• Problem-solving skills and organizational abilities
• Ability to foster a respectful, safe, and fun environment for employees
• Effective communication skills at all levels of the store team
• Acts with confidentiality and urgency
• High school diploma or equivalent preferred (not required)
• Previous retail supervisory experience preferred (not required)
• Sales skills to drive revenue and meet targets
• Excellent written, verbal, and interpersonal communication skills
• Must be at least 18 years old

ABOUT SKECHERS:

Skechers (NYSE: SKX) is a global Fortune 500 brand developing and marketing lifestyle and performance footwear, apparel, and accessories. With over 30 years of experience, we serve more than 180 countries through various retail channels, including over 5,200 stores worldwide. Headquartered in Southern California, Skechers is committed to delivering innovative, stylish, and comfortable products that help people look and feel good.