Retail IT Systems & Security Specialist

DHD Consulting; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

DHD Consulting in Los Angeles, CA, is seeking an Information Technology Specialist to oversee and manage office IT systems, security, installations, and store IT infrastructure. The role focuses on maintaining smooth day-to-day IT operations, system setup, and a secure environment across the organization.

The ideal candidate will have 4+ years of IT experience, strong networking, cybersecurity, and IT infrastructure knowledge, plus hands-on experience with Windows, MacOS, cloud solutions, and

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 4+ years of experience in IT support, system administration, or network management.
• Strong knowledge of networking, cybersecurity, and IT infrastructure.
• Experience with Windows and Mac operating systems, cloud-based solutions, and enterprise IT tools.
• Hands‑on experience with POS systems and retail IT operations is a plus.
• Strong troubleshooting and problem‑solving skills with a customer‑focused approach.
• Ability to work independently and support multiple locations.

Responsibilities

• Manage and maintain office/store IT systems, including network, hardware, and software
• Ensure IT security, including data protection, access control, and cybersecurity measures
• Install, configure, and troubleshoot hardware, software, and network systems for office and retail locations
• Provide technical support and training to employees on IT systems and tools
• Support the setup and maintenance of POS (Point-of-Sale) systems, network infrastructure, and security systems in retail stores
• Collaborate with vendors and external IT service providers for system upgrades and troubleshooting
• Monitor system performance, identify potential issues, and implement proactive solutions
• Develop IT policies and best practices to ensure efficiency and security compliance

Skills

Networking

Cybersecurity

IT infrastructure

Windows

MacOS

Cloud solutions

POS systems

Troubleshooting

Customer focus

Multi-location support

Education

Bachelor's degree

Job description

Information Technology Specialist job at DHD Consulting. Los Angeles, CA.

Job Summary

We are seeking an IT Specialist to oversee and manage office IT systems, security, installations, and store IT infrastructure support. The ideal candidate will be responsible for ensuring smooth day-to-day IT operations, supporting system setup, and maintaining a secure IT environment across the organization.

Key Responsibilities

• Manage and maintain office/store IT systems, including network, hardware, and software

• Ensure IT security, including data protection, access control, and cybersecurity measures

• Install, configure, and troubleshoot hardware, software, and network systems for office and retail locations

• Provide technical support and training to employees on IT systems and tools

• Support the setup and maintenance of POS (Point-of-Sale) systems, network infrastructure, and security systems in retail stores

• Collaborate with vendors and external IT service providers for system upgrades and troubleshooting

• Monitor system performance, identify potential issues, and implement proactive solutions

• Develop IT policies and best practices to ensure efficiency and security compliance

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field

• 4+ years of experience in IT support, system administration, or network management

• Strong knowledge of networking, cybersecurity, and IT infrastructure

• Experience with Windows and Mac operating systems, cloud-based solutions, and enterprise IT tools

• Hands-on experience with POS systems and retail IT operations is a plus

• Strong troubleshooting and problem-solving skills with a customer-focused approach

• Ability to work independently and support multiple locations

Preferred Qualifications

• Experience in the retail or beauty industry

• Familiarity with Google Workspace, Microsoft 365, VPNs, and cloud security solutions

• Bilingual in English and Korean is a plus