Retail IT Product Manager — Lead ERP & SaaS Delivery

Ollie's Bargain Outlet, Inc.; Harrisburg (Dauphin County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

120 hours PTO from day one

Career growth opportunities

Employee discount

Job summary

Ollie’s Bargain Outlet, Inc. seeks an IT Product Manager to drive the execution of technology initiatives and manage the roadmap for ERP, web apps, and SaaS solutions. You will collaborate with business units, technical teams, and vendors to deliver value through new software features.

Lead the SDLC across a diverse platform portfolio, ensure timely delivery, and maintain thorough product documentation. The role requires strong communication, coordination, and a commitment to continuous

Qualifications

• Minimum of 5 years of experience in a product management role or a closely related position such as application development manager.
• Proven ability to lead complex technology projects involving software development, system integration, or infrastructure upgrades.
• Strong familiarity with SDLC phases and associated project deliverables.
• Prior experience in managing cross-functional teams and engaging with both technical and business stakeholders.
• Strong organizational and problem-solving skills, with attention to detail and precision in execution.
• Excellent verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical audiences.
• Ability to work a flexible schedule, including occasional evenings, weekends, and holidays as required.
• Demonstrated ability to manage sensitive information with integrity and discretion.

Responsibilities

• Work with business stakeholders on approved products to develop and document product requirements and a prioritized roadmap, enabling development of new software and enhancements that align with the business’s goals and objectives.
• Create, prioritize, and maintain the product backlog, ensuring it reflects the needs of stakeholders and the development team.
• Facilitate prioritization of development tasks to ensure timely delivery of high-impact features.
• Work closely with the business, technical teams, and external vendors, to gather requirements, understand needs, and ensure successful product delivery.
• Manage direct reports by setting clear expectations, providing coaching and feedback, supporting professional growth, and ensuring team members are aligned to business priorities and delivery goals.
• Collaborate with technical teams and business units to ensure effective communication and document, validate, and manage platform requirements to ensure accurate development
• Lead cross-functional teams through all phases of the Systems Development Life Cycle (SDLC), ensuring timely and accurate delivery of features and enhancements.
• Drive adherence to established procedures during development to ensure efficient and effective delivery of technical solutions.
• Continuously improve user experience, using feedback and data-driven insight, to design and develop new enhancements.
• Perform validation, testing, and stakeholder review to ensure new product development meets performance standards and delivers value to the business.
• Develop and maintain comprehensive product documentation and present completed software features to stakeholders as part of the development lifecycle to validate functionality and support final testing and acceptance.
• Document and transfer technical knowledge during the development phase to support deployment and ensure smooth delivery of new software features.
• Complete any additional responsibilities and/or duties as assigned.

Skills

5+ years experience

Lead complex projects

SDLC

Cross-functional teams

Organizational skills

Communication skills

Flexible schedule

Integrity & discretion

Job description

Ollie’s Bargain Outlet, Inc. seeks an IT Product Manager to drive the execution of technology initiatives and manage the roadmap for ERP, web apps, and SaaS solutions. You will collaborate with business units, technical teams, and vendors to deliver value through new software features.

Lead the SDLC across a diverse platform portfolio, ensure timely delivery, and maintain thorough product documentation. The role requires strong communication, coordination, and a commitment to continuous