Retail Inventory Associate ($19.61 hourly + tip pool average $5-12 per hour)

FGW Haight Inc; San Francisco (CA); On-site; USD 22,000 - 32,000; Full time

Job summary

FGW Haight Inc. in San Francisco is seeking an Inventory Associate to support all aspects of inventory control within our cannabis retail dispensary.

You will ensure product counts, movements, and transfers are accurate, documented in the POS and METRC systems, and compliant with state and local cannabis regulations. This full-time, non-exempt role requires attention to detail, organization, and collaboration with Budtenders and store staff.

Qualifications

• High school diploma or GED required.
• 1-3 years retail or customer service experience.
• Proficient with Microsoft Word; advanced Excel.
• Must be 21+ and pass a background check.

Responsibilities

• Maintains accurate inventory records across POS and METRC.
• Receives, verifies, and barcodes incoming shipments per standards.
• Performs daily/weekly cycle counts and reconciles discrepancies.
• Ensures inventory movements and documentation meet regulatory requirements.
• Supports store opening/closing and assists with customer transactions if needed.

Skills

Inventory control

Attention to detail

METRC knowledge

POS systems

Team collaboration

Education

High school diploma or GED

Tools

METRC

Job description

• Base Pay $19.61 / Hour
• Job Category Retail, Harborside
• Employee Type Full-Time Non-Exempt

Description

$19.61 hourly + tip pool average $5-12 per hour

Job Department: Retail
Reports to: Store Manager
FLSA Status: Non-Exempt, Hourly

SUMMARY:

The Inventory Associate is responsible for supporting all aspects of inventory control within the retail dispensary. This role ensures that all product counts, movements, and transfers are accurate, compliant, and properly documented within both the Point-of-Sale (POS) and California Track-and-Trace (METRC) systems. The position requires strong attention to detail, organization, and compliance awareness. The Inventory Associate works closely with the Inventory Manager to maintain accurate product records, ensure timely receipt and labeling of product shipments, and uphold compliance with all state and local cannabis regulations.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES (this list is not all inclusive)

• Maintains accurate and up-to-date inventory records across POS and METRC systems.
• Receives, verifies, and barcodes all incoming product shipments in accordance with company standards and DCC/METRC requirements.
• Performs daily and weekly cycle counts, ensuring that physical inventory matches system data.
• Researches and reconciles inventory discrepancies, reporting findings promptly to the Inventory Manager.
• Monitors and documents all inventory adjustments, non-stock items, and unavailable product.
• Implements cannabis waste and destruction procedures in compliance with state regulations.
• Maintains detailed logs of expired products and support timely removal or return according to compliance policies.
• Assists with product placement and organization in storage areas and on the sales floor to optimize accessibility and merchandising.
• Verifies that all products are accurately labeled, priced, and compliant before placement on the sales floor.
• Collaborates with Budtenders and store staff to ensure accurate product availability and seamless customer transactions.
• Provides backup support on the sales floor as needed, assisting with customer transactions and service delivery.
• Maintains compliance documentation and ensures that all inventory movement and reporting deadlines are met.
• Supports store opening and closing procedures, as directed by the Inventory Manager or Store Manager.
• Executes ad hoc projects as assigned by direct supervisor.

CORE COMPETENCIES

• Maintains accuracy in data entry, product tracking, and documentation.
• Demonstrates working knowledge of DCC and METRC requirements for retail cannabis operations.
• Manages multiple priorities efficiently while maintaining order in storage and tracking systems.
• Identifies and investigates discrepancies, applying sound judgment in problem-solving.
• Clearly communicates with Inventory, Sales, and Management teams to ensure operational alignment.
• Works cooperatively with others to maintain accuracy and efficiency across departments.
• Provides professional and helpful assistance when supporting customer-facing transactions.
• Handles inventory data and product responsibly, maintaining accuracy and compliance.
• Responds effectively to shifting priorities, audits, and regulatory changes.
• Represents the company with reliability, respect, and accountability.
• Adjusts to changing business needs, schedules, and regulatory requirements with professionalism.
• Handles sensitive data and customer information with discretion and accuracy.
• Suggests and implements ideas to improve efficiency, accuracy, and customer experience.
• Thrives in a fast-paced, dynamic retail environment while maintaining composure and professionalism.
• Demonstrates the ability to be flexible and work effectively across various sectors of the department as needed or requested by a direct supervisor. This includes the capacity to support other departments, ensuring seamless collaboration and responsiveness to organizational needs.

PHYSICAL REQUIREMENTS

• Constantly: Walking, standing, grasping/gripping, bending/stooping/squatting, finger dexterity, POS input, coordination of hand and eye.
• Frequently: Standing for long periods of time, climbing stairs, and twisting.
• Frequently: Face contact with customers and staff.
• Occasionally: Reaching above shoulder height, lifting 50 lbs., ability to do push/pull motions.
• Constantly: Use visual display terminals (e.g., computers, tablets) for extended periods of time.
• Frequently: Ability to work weekends, holidays, nights, and retail events.

EDUCATION AND EXPERIENCE REQUIRED

• High school diploma or GED
• Prior retail or customer service experience (1-3 years)
• Knowledgeable in Microsoft Word, with advanced knowledge in Excel
• Must be 21+ years old and pass a criminal background check requirement