Retail Human Resources Intern - Summer 2027

Hy-Vee; West Des Moines, Northern (IA, KY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Hy-Vee offers a Retail Human Resources Intern role within a hands-on, store-based HR program. Over 10 weeks, you’ll complete modules and receive immersive training alongside an experienced management team, building skills in recruiting, employee relations, scheduling, and more.

You’ll gain real-world HR experience while pursuing a degree in HR or a related field, with guidance from store leadership and the HR team.

Qualifications

• Pursuing a degree in an applicable field.

Responsibilities

• Assist with employee performance reviews, scheduling, benefits, and wage-related matters.

Skills

Communication

Relationship building

Problem solving

Computer skills

English proficiency

Education

Pursuing HR-related degree

Tools

Word processing

Spreadsheets

Email

Job description

**Job Description:****Job Title:** Retail Human Resources Intern**Department:** Grocery**FLSA:** Hourly**Revision Date:** 07/2026**About Hy-Vee**At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.**The Role and Why It's Important**The Retail Human Resources Internship at Hy-Vee gives you a hands-on look at HR in action inside a real retail environment. Over the course of a 10-week program, you'll complete self-paced learning modules and immersive training in an assigned store, building skills in recruiting, employee relations, scheduling, and more alongside an experienced management team.If you're pursuing a degree in HR or a related field and want real-world experience that will set you apart, this is a great opportunity to grow.**What You'll Do**No two days are exactly the same, but here's what you can expect:* Complete the Retail Human Resources Activity Book within the 10-week program* Assist with employee performance reviews, employee relations issues, scheduling, benefits, and wage-related matters* Learn effective recruiting and retention programs and assist with coordinating employee transfers between stores* Support the hiring process including interviewing and placement of specified positions* Assist with conducting new employee orientations and training* Help with scheduling employees, honoring time-off requests, and arranging coverage for call-ins* Handle customer complaints and assist with follow-up and thank-you correspondence* Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a positive one* Assist customers with finding products, reaching items, and carrying heavy purchases* Attend weekly staff meetings and assistant manager meetings* Answer phone calls and provide friendly, helpful service to customers who call* Handle confidential employee records and sensitive information with strict discretion* Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies* Assist in other store areas and take on special projects as needed* You'll receive direction and support from: Store Director, Store Manager, and HR Manager; indirectly reports to Talent Supervisor**Your Skills**To be successful in this role, you'll need to be able to:* Communicate clearly and professionally in writing and verbally with employees and customers* Build relationships and interact with people in a friendly, professional manner* Use logical thinking to solve problems and identify practical solutions* Work comfortably with computer systems including word processing, spreadsheets, and email applications* Currently pursuing a degree in an applicable field required**Reporting Relationships****Accountable and Reports to:** Store Director, Store Manager, and HR Manager**Education and Experience*** Currently pursuing a degree in an applicable field required**Physical Requirements*** Physical activity is incidental to the core duties of the role* Occasionally walk the floor or facility to observe operations, staff, or product* Where applicable to the role: ability to occasionally handle product for demonstration purposes* No regular lifting, carrying, or physical exertion required **Working Environment**This role is performed in a fast-paced retail store environment. You may frequently encounter temperature extremes and dampness, with possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.*