Retail Host - Morgan Wallen's This Bar

Kaizen Lab Inc.; Nashville (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Retail Host/Hostess to deliver exceptional customer service in a vibrant retail environment. This role involves greeting guests, assisting with merchandise inquiries, and ensuring a pleasant shopping experience. The ideal candidate will have a customer-oriented approach, excellent people skills, and experience in cashier duties. Join a dynamic team where your contributions will enhance customer satisfaction and drive business growth. If you thrive in a fast-paced environment and enjoy engaging with people, this opportunity is perfect for you!

Qualifications

• Minimum 6 months in retail positions preferred.
• Minimum 6 months of customer service experience preferred.

Responsibilities

• Greet guests warmly and assist with merchandise inquiries.
• Process payments and maintain a neat sales floor.
• Manage inventory and handle customer complaints professionally.

Skills

Customer-oriented approach

Excellent people skills

Cashier duties and money handling

Attention to detail

Strong organization skills

Education

High School Diploma or equivalent

Job description

POSITION SUMMARY: A Retail Host/Hostess portrays friendliness, excellent customer service, and high standards while assisting customers as they shop within our venues merchandise stores. The Retail Host/Hostess also greets customers upon arrival, answers questions related to the merchandise and store policies, and helps locate items. A Retail Host/Hostess is responsible for processing payments and keeping the sales floor neat and well-stocked. The goal is to accelerate our business development by providing customers with a memorable experience.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

1. Greet incoming and departing guests warmly with a genuine smile and eye contact.
2. Suggest items, lend opinions, and provide merchandise information.
3. Be alert and observant on the sales floor to assist with guest needs.
4. Work with complaints or customer refunds with a positive attitude and professionalism.
5. Manage financial transactions and process payments in the POS system.
6. Keep sales floor neat and well-stocked.
7. Maintain organization of stock rooms and accurately track inventory.

REQUIRED SKILLS:

1. Customer-oriented approach and patience.
2. Excellent people skills.
3. Hands-on experience in cashier duties and money handling.
4. Responsible and trustworthy.
5. Attention to detail and strong organization skills.

EDUCATION/REQUIREMENTS:

1. Minimum of a High School Diploma or equivalent.
2. Minimum of 6 months in retail related positions preferred.
3. Minimum of 6 months of experience in customer service preferred.

WORK ENVIRONMENT & SCHEDULE:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

1. Nightclub, bar, and/or lounge environment.
2. Involves constant public contact.
3. Fast-paced, high volume, high energy.
4. Hours may be part-time (less than 30 hours per week).
5. Schedule could exceed 30 hours per week and may include overtime when approved by management.
6. Work varied shifts to include days, nights, weekends, and holidays.

TC Restaurant Group is an Equal Opportunity Employer.