Retail Hearing Care Specialist

NationsBenefits; Torrance (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

NationsBenefits Hearing Center in Torrance, CA is seeking an Audiologist/Hearing Aid Dispenser to evaluate candidacy, fit hearing aids, and build lasting relationships with patients through education and follow-up care. This retail-based clinical role blends professional autonomy with strong operational support.

The position emphasizes customer-focused care, ethical practice, and ongoing professional development within a busy hearing care center in California.

Qualifications

• Current Audiology license or Hearing Aid Dispensing license in the state of role (required).
• Strong clinical, counseling, and interpersonal skills.
• Ability to explain technical concepts in a clear, patient-friendly manner.
• Comfort working in a retail healthcare setting.
• Commitment to ethical practice and patient-focused care.
• Willingness to participate in ongoing professional development.

Responsibilities

• Conduct comprehensive hearing evaluations using best-practice clinical protocols
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
• Present product options clearly, emphasizing value, long-term benefits, and patient outcomes
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
• Perform routine follow-up visits, cleanings, adjustments, and hearing aid repairs
• Maintain accurate and compliant patient records, including documentation and outcome measures
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
• Collaborate with leadership and peers to support center performance and continuous improvement

Skills

Audiology license

Clinical skills

Counseling skills

Interpersonal skills

Retail patient service

Job description

NationsBenefits Hearing Center in Torrance, CA is seeking an Audiologist/Hearing Aid Dispenser to evaluate candidacy, fit hearing aids, and build lasting relationships with patients through education and follow-up care. This retail-based clinical role blends professional autonomy with strong operational support.

The position emphasizes customer-focused care, ethical practice, and ongoing professional development within a busy hearing care center in California.