Retail Guest Services Team Member- Plainfield

Tommy Car Wash Systems; Grand Rapids (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay + bonus opportunity

Full benefits (health, dental, vision)

401(k) with company match

Paid time off + holidays

Tuition help + career growth

Promote from within culture

Fun, team-first environment

Job summary

Tommy's Express in Grand Rapids is seeking friendly, energetic team members to join our car wash crew. You’ll greet guests, explain memberships, and help keep the site running smoothly.

This role offers part-time or full-time opportunities in a fast-paced, team-first environment. We value reliability, comfort with technology, and a positive attitude.

Earn competitive pay with bonus potential, full benefits, and tuition help as you grow with us.

Qualifications

• Greet guests and assist with service decisions
• Promote wash memberships to guests
• Keep the site clean and organized
• Run POS and wash systems accurately
• Check vehicle wash quality and safety
• Support teammates to meet daily goals

Responsibilities

• Greet guests and assist with service decisions
• Promote wash memberships to guests
• Keep the site clean and organized
• Run POS and wash systems accurately
• Check vehicle wash quality
• Support teammates to meet daily goals

Skills

Positive attitude

People skills

Tech savviness

Fast-paced environment

Dependable

Job description

Start Local. Grow Anywhere. Love Your Career Join a fast-paced team, meet new people, and build skills that go wherever your future takes you. At Tommy's Express, we're all about great service, strong teams, and positive energy. If you enjoy staying busy, connecting with guests, and being part of a supportive team, we'd love to meet you.

Why You'll Love Working Here

• Competitive pay + bonus opportunity
• Full benefits (health, dental, vision)
• 401(k) with company match
• Paid time off + holidays
• Tuition help + career growth
• Promote from within culture
• Fun, team-first environment

What You'll Do

• Greet and help every guest
• Recommend wash memberships
• Keep site clean and organized
• Run POS and wash systems
• Check vehicle wash quality
• Support your team daily

What We're Looking For

• Positive, reliable attitude
• Enjoys working with people
• Comfortable using technology
• Works well in fast-paced setting
• Shows up ready to help

Schedule

• Part-time or full-time roles
• Weekend availability required
• Operating Hours: 7 AM - 9 PM, Monday - Sunday

What to Expect

• Indoor and outdoor work
• Active, on-your-feet role
• Fast-moving, team environment

Our Culture

We live our WE OWN IT mindset- taking pride in our work and supporting each other every day.

About Us

Tommy's Express is an international leader in modern car wash technology, delivering fast, high-quality experiences for every guest. To read about our story you can visit our website here TommyCarWash.com/OurStory.

Our Mission:

Enriching Lives. Adding Value. Serving Communities.