Retail Guest Services Team Member- Plainfield

Tommy's Express Operations; Grand Rapids (MI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive pay + bonus

Full benefits (health, dental, vision)

401(k) with company match

Paid time off + holidays

Tuition help + career growth

Promote from within culture

Fun, team-first environment

Job summary

Tommy’s Express Car Wash in Grand Rapids is seeking a friendly Retail Guest Services Team Member to greet guests, answer questions, and keep operations moving smoothly in a fast-paced environment.

You’ll handle memberships, operate the POS and wash systems, and work with a supportive team to deliver top-notch service. Part-time or full-time roles with weekend hours and opportunities for growth.

Qualifications

• Positive, reliable attitude.
• Enjoys working with people.
• Comfortable using technology.
• Works well in fast-paced setting.
• Shows up ready to help.

Responsibilities

• Greet and assist every guest.
• Recommend wash memberships.
• Keep the site clean and organized.
• Run POS and wash systems.
• Check vehicle wash quality.
• Support your team daily.

Skills

Positive attitude

People person

Tech-savvy

Fast-paced

Reliability

Tools

POS system

Job description

Retail Guest Services Team Member – Tommy’s Express Car Wash

Start Local. Grow Anywhere. Love Your Career

Join a fast-paced team, meet new people, and build skills that go wherever your future takes you.

At Tommy’s Express, we’re all about great service, strong teams, and positive energy. If you enjoy staying busy, connecting with guests, and being part of a supportive team, we’d love to meet you

Why You’ll Love Working Here

• Competitive pay + bonus opportunity
• Full benefits (health, dental, vision)
• 401(k) with company match
• Paid time off + holidays
• Tuition help + career growth
• Promote from within culture
• Fun, team-first environment

What You’ll Do

• Greet and help every guest
• Recommend wash memberships
• Keep site clean and organized
• Run POS and wash systems
• Check vehicle wash quality
• Support your team daily

What We’re Looking For

• Positive, reliable attitude
• Enjoys working with people
• Comfortable using technology
• Works well in fast-paced setting
• Shows up ready to help

Schedule

• Part-time or full-time roles
• Weekend availability required
• Operating Hours: 7 AM – 9 PM, Monday - Sunday

What to Expect

• Indoor and outdoor work
• Active, on-your-feet role
• Fast-moving, team environment

Our Culture

We live our WE OWN IT mindset—taking pride in our work and supporting each other every day

About U

Tommy’s Express is an international leader in modern car wash technology, delivering fast, high-quality experiences for every guest. To read about our story you can visit our website here TommyCarWash.com/OurStory.

Our Mission:

Enriching Lives. Adding Value. Serving Communities.