Retail Guest Services Team Member - Lowell

Tommy Car Wash Systems; Lowell, Northern (MI, KY); Hybrid; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Tuition help

Career growth

Promote from within

Team-oriented culture

Job summary

Tommy's Express in Lowell, MI is hiring for part-time and full-time team members to deliver fast, friendly car wash service. You will greet guests, process payments, and help maintain a clean, organized site while promoting memberships. Join a supportive team that values growth and customer care.

We value reliability, a positive attitude, and comfort with technology. The role offers a dynamic, team-first environment with opportunities for advancement and benefits as part of a growing national

Qualifications

• Positive, reliable attitude and eagerness to help.
• Enjoys working with guests and teammates.
• Comfortable using technology and devices.
• Thrives in a fast-paced, team-driven environment.
• Punctuality and dependable attendance are expected.

Responsibilities

• Greet and assist guests as they enter the site.
• Promote wash memberships and upsells.
• Keep the site clean and organized throughout shifts.
• Operate POS and wash systems while ensuring accuracy.
• Monitor wash quality and guest satisfaction.
• Support teammates to meet daily goals.

Skills

Positive attitude

People skills

Technology comfortable

Fast-paced teamwork

Reliable attendance

Tools

POS systems

Job description

Start Local. Grow Anywhere. Love Your Career

Join a fast-paced team, meet new people, and build skills that go wherever your future takes you.

At Tommy's Express, we're all about great service, strong teams, and positive energy. If you enjoy staying busy, connecting with guests, and being part of a supportive team, we'd love to meet you.

Why You'll Love Working Here

• Competitive pay + bonus opportunity
• Full benefits (health, dental, vision)
• 401(k) with company match
• Paid time off + holidays
• Tuition help + career growth
• Promote from within culture
• Fun, team-first environment

What You'll Do

• Greet and help every guest
• Recommend wash memberships
• Keep site clean and organized
• Run POS and wash systems
• Check vehicle wash quality
• Support your team daily

What We're Looking For

• Positive, reliable attitude
• Enjoys working with people
• Comfortable using technology
• Works well in fast-paced setting
• Shows up ready to help

Schedule

• Part-time or full-time roles
• Weekend availability required
• Operating Hours: 7 AM - 9 PM, Monday - Sunday

What to Expect

• Indoor and outdoor work
• Active, on-your-feet role
• Fast-moving, team environment

Our Culture

We live our WE OWN IT mindset-taking pride in our work and supporting each other every day.

About Us

Tommy's Express is a inter national leader in modern car wash technology, delivering fast, high-quality experiences for every guest. To read about our story you can visit our website here TommyCarWash.com/OurStory.

Our Mission:

Enriching Lives. Adding Value. Serving Communities.