Retail Guest Services Team Member - Leonard

Tommy's Express Operations; Grand Rapids (MI); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Competitive pay + bonus opportunity

Full benefits (health, dental, vision)

401(k) with company match

Paid time off + holidays

Tuition help + career growth

Promote from within culture

Fun, team-first environment

Job summary

Tommy’s Express in Grand Rapids, MI is looking for energetic team members to greet guests, promote wash memberships, and keep a busy car wash site running smoothly.

Join a fast-paced team that values guest service, reliability, and teamwork. Full-time opportunities available with competitive pay, benefits, and growth potential.

Qualifications

• Must have a positive, reliable attitude.
• Enjoys working with people and delivering great guest experiences.
• Comfortable using technology and fast-moving environments.
• Ability to stay organized and help the team in a busy setting.

Responsibilities

• Greet and assist every guest.
• Promote wash memberships to customers.
• Keep the site clean and organized.
• Operate the POS and wash systems.
• Check vehicle wash quality and consistency.
• Support your team daily with a positive energy.

Skills

Positive attitude

People skills

Tech-savvy

Fast-paced

Reliable & punctual

Tools

POS system

Job description

Job Description

Posted Thursday, August 20, 2026 at 4:00 AM

Start Local. Grow Anywhere. Love Your Career

Join a fast-paced team, meet new people, and build skills that go wherever your future takes you.

At Tommy’s Express, we’re all about great service, strong teams, and positive energy. If you enjoy staying busy, connecting with guests, and being part of a supportive team, we’d love to meet you.

Why You’ll Love Working Here

• Competitive pay + bonus opportunity
• Full benefits (health, dental, vision)
• 401(k) with company match
• Paid time off + holidays
• Tuition help + career growth
• Promote from within culture
• Fun, team-first environment

What You’ll Do

• Greet and help every guest
• Recommend wash memberships
• Keep site clean and organized
• Run POS and wash systems
• Check vehicle wash quality
• Support your team daily

What We’re Looking For

• Positive, reliable attitude
• Enjoys working with people
• Comfortable using technology
• Works well in fast-paced setting
• Shows up ready to help

Schedule

• Part-time or full-time roles
• Weekend availability required
• Operating Hours: 7 AM – 9 PM , Monday - Sunday

What to Expect

• Indoor and outdoor work
• Active, on-your-feet role
• Fast-moving, team environment

Our Culture

We live our WE OWN IT mindset—taking pride in our work and supporting each other every day.

About Us

Tommy’s Express is a inter national leader in modern car wash technology, delivering fast, high-quality experiences for every guest. To read about our story you can visit our website here TommyCarWash.com/OurStory.

Our Mission: Enriching Lives. Adding Value. Serving Communities.

1216 Leonard St NE, Grand Rapids, MI 49505, USA

1216 Leonard St NE, Grand Rapids, MI 49505, USA