Retail Guest Experience Specialist

Dollar Tree, Inc.; Forney (TX); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Forney, TX is seeking a part-time Customer Service Associate to help customers, operate the register, and keep the sales floor stocked.

You will greet customers, answer questions, process transactions, and assist with unloading trucks and restocking merchandise, while maintaining a clean, safe, and friendly store environment.

This role emphasizes teamwork, reliability, and adherence to company standards as you support customers and store operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the cash register.
• Maintain cash security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Keep store clean including bathrooms, sweeping/mopping floors, taking out trash, and ensuring neat areas.
• Other duties as assigned.

Skills

Customer service

Follow instructions

Communication

Organizational skills

Problem-solving

Relationship management

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Forney, TX is seeking a part-time Customer Service Associate to help customers, operate the register, and keep the sales floor stocked.

You will greet customers, answer questions, process transactions, and assist with unloading trucks and restocking merchandise, while maintaining a clean, safe, and friendly store environment.

This role emphasizes teamwork, reliability, and adherence to company standards as you support customers and store operations.