Retail Guest Experience Associate

Family Fare, LLC; Dickinson (ND); On-site; USD 16,531 - 22,041; Part time

Job summary

SpartanNash in Dickinson, ND is seeking a Part-time Guest Care Associate to deliver friendly service at the register and help guests in-store. You’ll handle transactions, answer questions, and direct customers to the right department.

You’ll operate the cash register, process payments including coupons and loyalty cards, restock and maintain a clean department, and follow safety guidelines and PPE. Prior retail experience is preferred.

Qualifications

• Good verbal communication skills; ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented.
• Good reading, writing and arithmetic skills are required.

Responsibilities

• Provide courteous guest service in person or by telephone; answer calls and direct to the appropriate department.
• Operate cash register to itemize customer purchases and assist guests with self-checkouts; handle transactions.
• Process financial transactions including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons.
• Maintain understanding of current store programs and product locations; ensure safety and sanitation procedures are followed.
• Notify department lead or manager of pricing, register issues, or other concerns; assist with other departments as needed.

Skills

Verbal communication

Customer service

Organizational skills

Reading/Writing/Arithmetic

Education

High school diploma or GED

Job description

SpartanNash in Dickinson, ND is seeking a Part-time Guest Care Associate to deliver friendly service at the register and help guests in-store. You’ll handle transactions, answer questions, and direct customers to the right department.

You’ll operate the cash register, process payments including coupons and loyalty cards, restock and maintain a clean department, and follow safety guidelines and PPE. Prior retail experience is preferred.