Retail Guest Associate – Flexible Scheduling & Perks

Ruby Falls; Chattanooga (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) plan

EAP

Birthday Pay

Free Admission to Local Attractions

Flexible Scheduling

Team Member Events

Free Wellness Screenings

Scholarship Opportunities

Job summary

Ruby Falls in Chattanooga seeks friendly retail team members to assist guests with purchases, locate merchandise, and keep the shop area clean and welcoming. You’ll answer questions about items, events, and local attractions, and support admissions in day-to-day operations.

Ideal candidates are reliable, able to stand for long shifts, and comfortable handling transactions using a POS system. Weekend availability is required; prior retail experience is helpful but not required.

Qualifications

• Experience in retail or customer service is helpful, but not required.
• Ability to read, write, interpret, and respond to necessary documents.
• Ability to add, subtract, and provide accurate change.
• Must be available to work weekends and holidays.
• Ability to speak and communicate effectively with customers.
• Ability to work with minimum amount of supervision.

Responsibilities

• Operate a computerized point of sales program.
• Assist customers with purchases.
• Compute sales prices, totals and receive/process payment.
• Maintain cleanliness of shop area.
• Complete opening and closing duties as needed.
• Effectively communicate with people of all backgrounds.
• Provide friendly customer service with meets the company's expectations and guidelines.
• Immediately acknowledge and greet guests.
• Accept payment and provide accurate change.
• Respond appropriately to incidents and emergencies.
• Effectively communicate with admissions team, maintenance, and management regarding areas of concern.
• Check areas for spills or fallen merchandise.
• Identify customer needs and answer product related questions.
• Stock and tag merchandise as needed.
• Other duties as assigned.

Skills

Customer service

Cash handling

POS system

Effective communication

Tools

POS software

Job description

Ruby Falls in Chattanooga seeks friendly retail team members to assist guests with purchases, locate merchandise, and keep the shop area clean and welcoming. You’ll answer questions about items, events, and local attractions, and support admissions in day-to-day operations.

Ideal candidates are reliable, able to stand for long shifts, and comfortable handling transactions using a POS system. Weekend availability is required; prior retail experience is helpful but not required.