Retail/Grocery Store Manager

Ballerina Farm; Midway (UT); On-site; USD 58,000 - 81,000; Full time

Job summary

Ballerina Farm is seeking a Retail/Grocery Store Manager to oversee daily operations, manage both front and back of house teams, and ensure high customer satisfaction. This full-time position offers competitive salary, leadership opportunities, and the chance to foster a collaborative work environment. Ideal candidates will possess strong leadership and safety compliance knowledge.

Benefits

Competitive salary

Opportunities for advancement

Qualifications

• Experience in grocery and/or kitchen management required.
• Knowledge of food safety, sanitation, and health regulations necessary.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Oversee daily grocery store operations to ensure efficient activities.
• Supervise, train, and evaluate grocery floor team members.
• Maintain inventory control and manage deliveries.

Skills

Leadership

Communication

Organizational Skills

Inventory Management

Budgeting

Food Safety Knowledge

Education

High school diploma or equivalent

Further education in business or hospitality

Job description

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Position Overview

The Retail Grocery Store Manager is responsible for overseeing the daily operations of the grocery store, with direct supervision of both the retail grocery floor and indirect supervision of the back-of-house kitchen staff. This role ensures efficient store operations, upholds high standards of customer service, maintains food safety, manages inventory effectively, and promotes profitability, while fostering a positive and productive work environment for all team members.

Key Responsibilities

Grocery Store Operations

• Oversee all daily store activities to ensure efficient operations and exceptional customer satisfaction.
• Manage staff schedules, supervise, train, and evaluate grocery floor team members.
• Maintain inventory control by ordering stock, managing deliveries, monitoring stock levels, and ensuring proper rotation to minimize waste.
• Implement merchandising and pricing strategies to drive sales and profitability.
• Ensure compliance with health, safety, and sanitation standards throughout the store.
• Address customer inquiries and resolve complaints promptly to enhance the shopping experience.
• Monitor financial performance, prepare reports, and manage budgets to maximize profitability.
• Develop and implement store policies and procedures to ensure compliance with all relevant laws and regulations.
  
  

Back-of-House Kitchen Management

• Supervise kitchen staff, including hiring, training, scheduling, and performance evaluations.
• Ensure food safety and quality standards are consistently met, including proper storage, preparation, and presentation of food items.
• Manage kitchen inventory: order supplies, maintain accurate inventory records, and minimize food waste.
• Enforce compliance with all food safety, sanitation, and health regulations.
• Collaborate with kitchen staff or chefs on menu planning, specials, and catering orders as needed.
• Troubleshoot operational issues and coordinate equipment maintenance.
  
  

Leadership & Team Development

• Foster a positive, collaborative, and accountable work culture across all departments.
• Provide ongoing training and development opportunities for both grocery and kitchen staff.
• Lead by example in delivering outstanding customer service and maintaining high operational standards.
  
  

Qualifications

• High school diploma or equivalent required; further education in business, hospitality, or related field preferred.
• Proven experience in grocery store management and/or kitchen management, with supervisory responsibilities.
• Strong leadership, communication, and organizational skills.
• In-depth knowledge of food safety, sanitation, and health regulations.
• Proficiency in inventory management, budgeting, and financial reporting.
• Ability to multitask and thrive in a fast-paced, dynamic environment.
  
  

Work Schedule & Benefits

• Full-time position: schedule may include early mornings, evenings, weekends, and holidays as needed.
• Competitive salary and opportunities for advancement (details to be specified by the employer).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Other

Job function

• Job function

  Sales and Business Development

• Industries

  Executive Offices

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