Retail Golf Club Fitting Specialist

Dicks Sporting Goods; Milford (CT); On-site; USD 22,041 - 31,684; Part time

Job summary

DICK'S Sporting Goods in Milford, Connecticut is seeking enthusiastic team members. In this role, you will establish relationships with customers, assist in golf services, and enhance your product knowledge.

The ideal candidate will have 1-2 years of retail or golf industry experience, including golf fitting. Join us to support our mission of equipping athletes to achieve their dreams while enjoying a range of employee benefits.

Qualifications

• 1-2 years of retail experience preferred.
• Experience in the golf industry is preferred.
• Golf fitting experience is preferred.

Responsibilities

• Establish and maintain effective relationships with customers.
• Assist customers by directing them to appropriate services.
• Maintain a high level of product and industry knowledge.
• Support store services sales through athlete club fittings.
• Ensure merchandise is appropriately handled and accounted for.

Skills

Retail experience

Golf industry knowledge

Customer service

Club fitting experience

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW

ROLE RESPONSIBILITIES

SERVICES:

• Establish and maintain effective relationships with customers and gain their trust and respect by using diplomacy and tact; ensure that customers are greeted and acknowledged; offer customers assistance as needed or requested.
• Aide customers by ascertaining their needs and directing them to the golf services area that most effectively meets their needs.
• Maintain a high level of product and industry knowledge to pass on to our customers by learning about new technologies, products and services.
• Support store services sales by performing athlete club fittings and repairs.
• Is a certified club fitter that provides excellent direct and indirect customer service to align with company programs.
• Make equipment recommendations tailored to the customer.

OPERATIONS

• Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times.
• Assist with checking merchandise, service, and repair equipment, amongst other materials arriving to the store in a timely fashion, confirming quantities, condition, etc.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Maintain and participate in all recovery and cleanliness standards.
• Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

TEAMMATE TRAITS

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

QUALIFICATIONS

• 1-2 years of retail experience preferred
• Golf industry experience preferred
• Golf fitting experience preferred

Targeted Pay Range: $16.00 - $23.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.