Retail Glasses Stylist & Customer Experience Pro

Warby Parker; New York (NY); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) Retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service on the sales floor and share the brand story with customers. You’ll translate values into experiences, provide style advice, and help reinvent the glasses-shopping journey.

You will thrive in a fast-paced environment, drawing on prior customer-facing experience, proactive problem-solving, and teamwork. Competitive full-time benefits support work‑life and growth.

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.
• Able to effectively communicate with a variety of people.
• Organized, attentive, and detail-oriented.
• Energetic self-starter with an entrepreneurial spirit.
• Interested in fashion and technology.
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through wonderful service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate the needs of your team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer-facing experience

Communication

Team collaboration

Problem-solving

Organized & detail-oriented

Self-starter / entrepreneurial spirit

Interest in fashion & technology

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service on the sales floor and share the brand story with customers. You’ll translate values into experiences, provide style advice, and help reinvent the glasses-shopping journey.

You will thrive in a fast-paced environment, drawing on prior customer-facing experience, proactive problem-solving, and teamwork. Competitive full-time benefits support work‑life and growth.