Retail General Manager - OAK Airport

Paradies Lagardere Default; Oakland (CA); Presencial; USD 100.000 - 120.000; Jornada completa

Descripción de la vacante

Paradies Lagardère is seeking a General Manager to oversee all retail store operations at an assigned airport location. You will provide strategic leadership to drive profitability, guest experience, and operational excellence while building a high-performing team.

You will partner with airport authorities, vendors, and corporate stakeholders, set standards, analyze data, and ensure compliant, well-merchandised stores. This role demands flexible hours and a passion for first-class service.

Formación

• Bachelor’s degree preferred.
• Minimum five years in retail leadership roles.
• Strong customer service and leadership skills.
• Experience with financial performance and analytics.
• Ability to work flexible hours (7/365).

Responsabilidades

• Plan, direct, and coordinate airport retail operations.
• Drive sales growth and profitability at the location.
• Lead, coach, and develop high-performing teams.
• Ensure compliance, merchandising standards, and guest service.
• Collaborate with airport authorities, vendors, and partners.

Conocimientos

People leadership

Financial acumen

Operational excellence

Customer service

Strategic planning

Data analysis

Communication

Microsoft Office

Flexibility hours

Retail management

Educación

Bachelor’s degree preferred

Herramientas

Microsoft Office Suite

Descripción del empleo

POSITION SUMMARY

The General Manager is responsible for planning, directing, and coordinating all retail store operations within an assigned airport location. This role provides strategic leadership focused on driving operational excellence, maximizing profitability, enhancing the guest experience, and developing high-performing teams.

The General Manager serves as a visible leader within the operation and is accountable for sales growth, financial performance, staffing, compliance, merchandising execution, operational standards, and overall location performance. This role fosters a culture of accountability, collaboration, engagement, and first-class customer service while maintaining strong relationships with airport authorities, business partners, vendors, and corporate stakeholders.

The General Manager leads by example, promotes continuous development, and is committed to building bench strength, improving operational efficiency, and driving results through innovation and strategic execution.

POSITION QUALIFICATIONS

• Bachelor’s Degree preferred.
• Minimum of five (5) years of merchandising, operations, and personnel management experience in a retail leadership role within a department, specialty, or airport retail environment.
• Strong understanding of first-class customer service principles and operational leadership.
• Proven ability to lead teams, manage financial performance, and drive operational results in a fast-paced environment.
• Ability to analyze operational and financial data to support decision-making and profitability.
• Excellent communication, leadership, organizational, and relationship-building skills.
• Proficiency in Microsoft Office Suite and operational systems related to retail management.
• Ability to work flexible hours in a 7/365 operational environment based on business needs.
• Belief in and commitment to The Paradies Lagardère Mission Statement and Core Values.
• Union Experience is a plus!

Pay Rate:$100,000.00 Anually

Paradies Lagardère is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.