Retail General Manager: Lead Growth & Guest Experience

1915 South / Ashley; Harvey (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

1915 South is seeking a General Manager to own the store’s people, sales performance, operations, and guest experience. You will be accountable for hitting budget, developing leaders, and delivering a guest-centric experience.

This is a full-time, on-site leadership role overseeing multi-store operations in the southeast region. The position emphasizes sales leadership, inventory control, scheduling, coaching, and KPI-driven management, with a strong focus on customer service and a culture of

Qualifications

• High school diploma or equivalent required.
• 3-5 years of retail leadership experience in high-volume or furniture retail environments required.
• College degree preferred.

Responsibilities

• Sales Leadership & Floor Execution (Including Ups Management).
• Customer Experience & Guest Support.
• Inventory Management, Promotion Control, & Cash Handling.
• Facilities & Building Oversight.
• Culture Management & Communication (Including Huddle Leadership).
• Store Operations & Standards.
• Talent Development & Coaching.
• Scheduling & Team Management (Including Conflict Management).
• Training & Performance Management.
• KPI Reporting & Management Meetings.

Skills

Retail Leadership

Team Leadership

Education

High School Diploma or Equivalent

College Degree

Job description

1915 South is seeking a General Manager to own the store’s people, sales performance, operations, and guest experience. You will be accountable for hitting budget, developing leaders, and delivering a guest-centric experience.

This is a full-time, on-site leadership role overseeing multi-store operations in the southeast region. The position emphasizes sales leadership, inventory control, scheduling, coaching, and KPI-driven management, with a strong focus on customer service and a culture of