Retail General Manager: Community & Sales Leader

Staples; Cincinnati (OH); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Bonus plans

Paid time off

Career development program

Weekly pay

Full medical benefits package

401(k) with company match

Associate store discount

Job summary

Staples is seeking a General Manager to lead a store with a focus on community engagement, customer service, and profitable growth. You will oversee team development, consultative selling, and implementation of Staples services including print and marketing, while driving merchandise sales and operations.

The role emphasizes leadership, coaching, and a strong store culture aligned with Staples values, with accountability for results and continuous improvement.

Qualifications

• 1+ year store management experience in retail as General/Store Manager
• Store Operations experience with analysis, planning, financial acumen and driving results
• Experience creating a customer centric environment with consultative selling
• Experience developing a team in operational excellence to drive profitable YOY sales and margins
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Develop a consultative and customer centric environment for small business customers
• Empower your team to learn, grow and deliver through teaching, coaching and inspiring
• Lead merchandise sales, print & marketing services and retail operations
• Drive profitable sales and margin while reducing variability and improving performance YoY
• Hold yourself and your team accountable for flawless execution of operational excellence
• Coach every manager and supervisor to create a culture of consultative selling and total solutions
• Overall leadership of running a store; additional responsibilities as needed or assigned

Skills

Store management

Retail operations

Financial acumen

Customer centric

Team development

Consultative selling

YOY sales growth

Physical ability

Education

Bachelor’s Degree in Business or related field

Job description

Staples is seeking a General Manager to lead a store with a focus on community engagement, customer service, and profitable growth. You will oversee team development, consultative selling, and implementation of Staples services including print and marketing, while driving merchandise sales and operations.

The role emphasizes leadership, coaching, and a strong store culture aligned with Staples values, with accountability for results and continuous improvement.