Retail General Manager

Cannabis & Glass; Spokane (WA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Pay range between $65,000-$75,000

Bonus incentive programs

50% off smokable cannabis products

Health, Dental, and Vision insurance

Paid Sick Leave (PSL) and Personal Time Off (PTO)

Job summary

A leading cannabis retailer in Spokane is seeking a Retail General Manager. This role requires strong leadership and problem-solving skills in a dynamic retail environment. The ideal candidate will oversee daily operations, mentor staff, and ensure compliance and customer satisfaction. Benefits include competitive pay and employee discounts. Join a high-performing team that values trust and initiative.

Qualifications

• 5+ years of experience in multi-functional retail management with direct supervisory experience.
• Strong leadership and coaching abilities.
• Excellent organizational, communication, and problem-solving skills.
• Able to work flexible hours including nights and weekends.

Responsibilities

• Lead and inspire a team to exceed operational and financial goals.
• Oversee store operations including compliance and customer engagement.
• Champion accountability, communication, and improvement.

Skills

Leadership

Problem-solving

Communication

Organizational skills

Customer service

Job description

Join to apply for the Retail General Manager role at Cannabis & Glass

At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience.

As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region's best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers.

Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development.

We’re looking for professionals who take pride in their work, move with purpose, and thrive in fast‑changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems.

When you join our team, you’ll work alongside some of the most experienced leaders in the industry — professionals who share their knowledge freely and lead by example. You’ll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest‑growing industries in America.

At Cannabis & Glass, we’re building more than businesses — we’re building leaders. Our General Managers are the cornerstone of our retail operations, leading high‑performing teams that deliver best‑in‑class customer experiences across one of the fastest‑growing industries in the country.

As a General Manager, you’ll oversee all aspects of store performance — from daily operations, compliance, and financial reporting to team development and customer engagement. You’ll set the tone for excellence, drive growth through data‑driven decision‑making, and create a culture where people take pride in their work and deliver exceptional results every day.

What You’ll Do

• Lead, mentor, and inspire a team of managers and associates to exceed operational and financial goals.
• Oversee scheduling, cash and inventory management, visual merchandising, and compliance.
• Champion a culture of accountability, communication, and continuous improvement.
• Develop and coach Assistant GMs, preparing them for future leadership roles.
• Collaborate with corporate and cross‑functional teams to optimize efficiency and customer satisfaction.
• Ensure safety, consistency, and excellence in every facet of operations.

What We’re Looking For

You’re a decisive, people‑first leader with proven retail or multi‑unit management experience. You thrive in dynamic environments, solve problems before they arise, and know how to build teams that win. You bring structure, energy, and focus to everything you do — and you expect the same from those around you.

Why Join Us

At Minnesota Cannabis Services, you’ll have the opportunity to lead with autonomy while being part of a collaborative network of professionals shaping the future of cannabis. We offer competitive pay, benefits, advancement opportunities, and a culture built on trust, performance, and growth.

If you’re ready to lead from the front — and build something lasting — apply today.

Qualifications

• 5+ years of experience in multi‑functional retail management with direct supervisory experience.
• Strong leadership and coaching abilities.
• Excellent organizational, communication, and problem‑solving skills.
• Comfortable working with scheduling, inventory systems, and financial reporting.
• A high level of integrity, personal motivation, adaptability, and sense of urgency.
• Commitment to maintaining confidentiality and managing sensitive information.
• Previous retail, sales and/or customer service experience is strongly preferred.
• We do not require previous professional experience in the cannabis industry but would prefer the applicant to be a consumer of the product.
• Ability to work flexible hours including evenings, weekends, and holidays.
• This position requires the ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation.
• Must commit to coming to work sober.
• Successfully pass a pre‑employment criminal background check.
• Minimum 21 years of age.

Benefits and Compensation

• Pay range between $65,000‑$75,000.
• Bonus incentive programs.
• Employee discount includes 50% off smokable cannabis products.
• Health, Dental and Vision insurance.
• Employee Assistance Program (EAP).
• Employee Discount Program offering exclusive discounts from top national retailers.
• Paid Sick Leave (PSL) and Personal Time Off (PTO).
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

At Cannabis & Glass, we believe great teams are built on trust, initiative, and follow‑through. We invest deeply in our people — providing mentorship, on‑the‑job training, and opportunities for advancement across multiple sectors of the cannabis industry.

Here, you’ll be part of a high‑performing culture that values precision, reliability, and continuous improvement. Every project is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.

If you’re driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Cannabis & Glass!

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries: Retail