Retail Assistant General Manager

Minnesota Cannabis Services; Rochester (MN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Employee discount on products

Health, Dental and Vision insurance

Paid Sick Leave and Personal Time Off

Holiday Pay for major holidays

Job summary

A leading retail cannabis company in Minnesota is seeking a Retail Assistant General Manager (AGM) to support daily operations and prepare for future management roles. The ideal candidate is a people-focused leader with strong operational skills and a passion for providing exceptional customer experiences. Responsibilities include assisting the GM, leading staff in the GM's absence, overseeing inventory controls, and driving store performance. This position offers a competitive salary and opportunities for career advancement in the cannabis industry.

Qualifications

• Retail leadership experience in a high-volume environment.
• Ability to coach and develop team members effectively.
• Strong problem-solving skills in dynamic settings.

Responsibilities

• Support the General Manager in daily operations.
• Lead the store in GM's absence and coach the team.
• Ensure cash and inventory control compliance.
• Drive visual merchandising and customer satisfaction.
• Handle escalated customer concerns and maintain service standards.

Skills

Leadership

Customer service excellence

Adaptability

Operational efficiency

Mentoring

Problem-solving

Job description

At Minnesota Cannabis Services, we’re not just building businesses — we’re building the people who make them great. Our team partners with leading operators across cultivation, manufacturing, distribution, and retail to deliver world‑class expertise in legal, finance, analytics, marketing, HR, and technology.

We’re looking for professionals who take pride in their work, move with purpose, and thrive in fast‑changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems.

When you join our team, you’ll work alongside some of the most experienced leaders in the industry — professionals who share their knowledge freely and lead by example. You’ll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest‑growing industries in America.

About the Opportunity

As a Retail Assistant General Manager (AGM), you’ll play a pivotal leadership role in a fast‑growing cannabis retail organization that’s setting the new standard for professionalism and performance in the industry.

This is a hands‑on leadership position designed to prepare you for future General Manager responsibilities through direct mentorship, operational training, and leadership development. You’ll partner closely with the GM to drive store performance, coach high‑performing teams, and deliver exceptional customer experiences every day.

If you’re a driven, adaptable, and people‑focused leader who thrives in high‑volume environments, this role offers a rare opportunity to grow your career with one of the most respected cannabis retail operators in the country.

What You’ll Do

Support the General Manager in all aspects of daily store operations, including scheduling, compliance, and sales execution.

Serve as acting GM during absences—leading daily briefings, coaching staff, and maintaining operational standards.

Oversee cash and inventory controls, ensuring accuracy, safety, and compliance with company SOPs and state regulations.

Drive visual merchandising, online/kiosk menu accuracy, and in‑store promotions that delight customers.

Coach and develop team members through daily feedback, performance management, and leadership mentoring.

Collaborate with corporate partners in HR, marketing, and procurement to optimize store performance.

Handle escalated customer concerns and uphold the highest standards of service excellence.

Who You Are

A confident and accountable retail leader with a strong work ethic and high attention to detail.

Competitive and performance‑driven, motivated by achieving measurable results.

Adaptable and tech‑savvy, with a mindset for continuous improvement and operational efficiency.

A coach and mentor who leads by example and inspires others to perform at their best.

Calm under pressure, with excellent judgment and problem‑solving skills in dynamic environments.

Why Join Us

Our company was built on the values of Integrity, Accountability, Dependability, Competitiveness, Meritocracy, Innovation, Efficiency, Adaptability, Teamwork, and Commitment to Excellence.

You’ll be part of a mission‑driven team that:

• Puts customers first — building relationships that go beyond transactions.
• Rewards performance — empowering ambitious leaders to grow quickly.
• Embraces innovation — using data and technology to streamline operations.
• Strives for excellence — setting the standard for legal cannabis retail.

Benefits and Compensation

• Pay range at $60,000 annually
• Employee discount includes 50% off smokable cannabis products
• Health, Dental and Vision insurance
• Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

At Minnesota Cannabis Services, we believe great teams are built on trust, initiative, and follow‑through. We invest deeply in our people — providing mentorship, on‑the‑job training, and opportunities for advancement across multiple sectors of the cannabis industry.

Here, you’ll be part of a high‑performing culture that values precision, reliability, and continuous improvement. Every project is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.

If you’re driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Minnesota Cannabis Services.

As set forth in Minnesota Cannabis Services’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.