Retail General Manager

Story Cannabis; Hilliard (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Health, Dental, and Vision Insurance

401k retirement savings plan

Short-Term & Long-Term disability

Employee Assistance Program (EAP)

Employee referral program

Job summary

Story Cannabis Co in Ohio operates a busy retail store and is seeking a capable Retail General Manager to oversee daily operations, financials, inventory, and a team of budtenders and shift leads.

You will drive sales, ensure compliance with state and local guidelines, manage cash, and uphold a high standard of customer service. This full-time role offers competitive benefits and opportunities to shape our stores' growth.

Qualifications

• 3+ years of retail management experience in cannabis or related industry.
• Strong knowledge of cannabis product categories and dosing instructions.
• Proven ability to manage inventories, schedules, and budgets.

Responsibilities

• Oversee day-to-day store operations including financials and inventory.
• Lead and develop budtenders and shift leads to meet KPIs.
• Ensure cash handling and POS accuracy while maintaining compliance.
• Monitor sales goals and drive store performance.

Skills

Retail Management

Compliance Knowledge

P&L Oversight

POS Proficiency

Education

Associate degree preferred

Tools

Dutchie

Metrc

Job description

Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana, and we’re just getting started.

Our vision is to bring hope, happiness, and healing to the world through cannabis, and we’re doing it one state, one store, and one customer at a time.

Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do.

If you’re ready to challenge what’s expected and shape the future of cannabis, your next chapter starts with Story.

Overview:

The Retail General Manager will oversee the day-to-day operations of a busy retail store, which includes oversight of financials, physical inventory, storage of cannabis, leading a team of employees, and the overall cleanliness & organization of the store.

Responsibilities:

• Maintain a distribution process that is professional and safe for all customers and in compliance with state and local guidelines.
• Ensure all stored cannabis is accounted for and the store has adequate amounts of cannabis for the daily operations.
• Motivate team members, solve problems quickly and effectively, and take intentional steps towards accomplishing goals.
• Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer.
• Review store sales goals and KPIs regularly to improve overall operations and financial performance.
• Unpack, sort, count and label merchandise, including items requiring special handling or refrigeration.
• Training and development of budtenders, shift leads, and assistant general managers
• Receive store and inventory supplies.
• Provide exceptional customer service - always going the extra mile.
• Perform other duties as required to successfully meet department and company goals and objectives.

Qualifications & Requirements:

• Minimum High School Diploma or G.E.D equivalent required, Associate Degree preferred.
• 3+ years of retail management experience within the cannabis industry.
• Verifiable product knowledge of flower, concentrates, edibles, topicals, dosing instructions, extraction methods, and methods of consumption.
• Strong point of sale and industry compliance tools, specifically Dutchie and Metrc.
• Must be over 21 years of age.
• Applicants must consent to a background check.
• Must have a valid State-Issued ID or U.S. Passport
• Must have reliable transportation.
• Must have no scheduling restrictions.

Physical Requirements:

• Must be able to occasionally lift 50+ pounds.
• Must be able to either sit or stand for long periods of time
• Paid time off (PTO) including 8 paid holidays per year*
• Medical, Dental, and Vision Insurance*
• 401k retirement savings plan*
• Company paid Short-Term & Long-Term disability*
• Employee Assistance Program (EAP)*
• Employee referral program

*For full-time positions only

We want our story to be one that fosters an inclusive culture and provides an enriching employee experience. As an equal-opportunity employer, we embrace individuals from all backgrounds, experiences, abilities, and perspectives. We believe in providing equal opportunities to all individuals, including those who may have encountered legal issues related to previous marijuana laws. We understand that these laws have disproportionately impacted certain communities and individuals. We are committed to considering all candidates based on their qualifications, skills, and potential to contribute to our team, rather than focusing solely on past legal encounters. We encourage individuals from diverse backgrounds, including those with past involvement with the legal system, to apply for positions within our organization.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Story Cannabis’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.