Retail full time keyholder: Dallas Area

Framebridge; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Framebridge is seeking a Retail Keyholder for its Dallas location. The successful candidate will lead customer service efforts, train new associates, and ensure operational excellence in our retail space. This role offers the chance to be part of a fast-growing company that enhances the custom framing experience.

Benefits

Competitive pay

Paid Time Off and Paid Sick Time

Free frames

Team building events

Employee discount

Qualifications

• 1 year experience in a retail or customer service role.
• Engaging personality with strong interpersonal skills.
• Willingness to work flexible hours including weekends.

Responsibilities

• Set the standard for exceptional customer service.
• Support onboarding and training of retail associates.
• Execute operational activities to meet customer experience goals.

Skills

Customer Service

Communication

Adaptability

Problem-solving

Time-management

Education

Degree in art, design, marketing or relevant fields

Job description

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Job Description

We are looking for a Retail Keyholder who is excited to join the leadership team and continue to develop at a growing company. Framebridge has re-imagined the framing experience to deliver beautiful, convenient, custom framing for a modern lifestyle. By eliminating the hassle and expense of traditional framing with our digitally-native, technology-driven platform, we have introduced the joy of telling and preserving stories and moments to a new generation. Customers order online in a few clicks, upload their art or mail it in using Framebridge prepaid packaging, and select from a curated selection of stylish frame choices. We custom frame and ship our product directly to the customer in a matter of days, ready to hang.

Job Title

Retail full time keyholder: Dallas Area

Job Description

We are looking for a Retail Keyholder who is excited to join the leadership team and continue to develop at a growing company. Framebridge has re-imagined the framing experience to deliver beautiful, convenient, custom framing for a modern lifestyle. By eliminating the hassle and expense of traditional framing with our digitally-native, technology-driven platform, we have introduced the joy of telling and preserving stories and moments to a new generation. Customers order online in a few clicks, upload their art or mail it in using Framebridge prepaid packaging, and select from a curated selection of stylish frame choices. We custom frame and ship our product directly to the customer in a matter of days, ready to hang.

We are excited to be growing our brick and mortar retail spaces to better serve our existing customers and introduce Framebridge to new customers.

What You'll Do

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores
• Support onboarding and training great retail associates
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail associates
• Demonstrate deep product knowledge and design advice to customers and train retail associates to do the same
• Answer questions and troubleshoot issues using sound judgment
• Offer suggestions to innovate and improve our retail experience
• Anything required to deliver our 100% happiness guarantee
  
  

Qualifications

• Experience as an assistant manager or key holder in a customer service, retail, or hospitality role
• An engaging personality with strong influence, interpersonal, communication, and relationship-building skills
• Adaptability and willingness to work flexible hours, including evenings and weekends
• Strong analytical and problem-solving skills with a track-record of delivering positive business results
• Interest in design and excitement to work in a creative environment
• Quick and eager learner of new tools, technology, products, and processes
• Great time-management, organizational, and problem-solving skills
  
  

Extra Credit

• Degree in art, design, marketing or relevant fields
  
  

Some Perks

We're an incredibly hard-working and creative group. We're passionate about our customers and their art.

• Competitive pay
• Paid Time Off and Paid Sick Time
• Free frames
• Team building events
  
  

Benefits

• Employee discount
• Paid time off
  
  

Experience Level

• 1 year
  
  

Weekly Day Range

• Monday to Friday
• Weekend availability
  
  

Work Location: In person

Time Type

Full time

Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Purchasing

• Industries

  Retail

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