Retail Full Time Keyholder: Dallas Area Operations

Startops; Dallas (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Keyholder to lead their Dallas team. This engaging role involves setting the standard for customer service, training associates, and optimizing operations to achieve financial goals. The ideal candidate will have a strong background in retail management, excellent communication skills, and a passion for design. If you're adaptable, eager to learn, and ready to contribute to a positive customer experience, this opportunity is perfect for you. Join a team dedicated to delivering exceptional service and enhancing the retail experience.

Qualifications

• Experienced in retail management and customer service.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Lead the retail team and ensure exceptional customer service.
• Oversee onboarding and training of retail associates.
• Innovate to enhance the retail experience and meet goals.

Skills

Customer Service

Retail Management

Communication Skills

Interpersonal Skills

Analytical Skills

Problem-Solving Skills

Adaptability

Education

Experience in Retail Management

Background in Customer-Facing Roles

Job description

Retail Full Time Keyholder: Dallas Area

Lead the expansion and optimization of Framebridge’s Dallas retail presence.

Location: Dallas

Job Tags: Operations

About The Role

The Retail Keyholder in the Dallas area will lead the Framebridge retail team, setting the standard for exceptional customer service and representing the brand in physical stores. They will oversee onboarding and training of retail associates, execute and improve operational activities to meet customer experience and financial goals, and utilize strong communication skills to build customer relationships and coach associates. The role involves demonstrating deep product knowledge and design advice, troubleshooting customer issues, and innovating to enhance the retail experience. The keyholder will ensure the delivery of Framebridge's 100% happiness guarantee and contribute to the growth of Framebridge's brick and mortar retail spaces.

The ideal candidate for this role is a seasoned professional with experience in retail management, particularly in customer service and operational leadership. They should have a strong background in a customer-facing role, ideally in a retail or hospitality environment, with a proven track record of delivering positive business results. This individual should possess excellent communication and interpersonal skills, with a keen ability to build relationships and coach team members. They should also have a passion for design and a creative mindset, along with strong analytical and problem-solving skills. The person should be adaptable, able to work flexible hours, and eager to learn new tools, technologies, and processes.