Retail Fulfillment & Customer Service Associate

Kohl's; Salem (NH); On-site; USD 19,000 - 22,000; Full time

Job summary

Kohl’s is hiring for an associate role in Salem, NH. You will deliver excellent customer service and ensure smooth store operations, including freight processing, replenishment, and omni-channel fulfillment.

Engage customers, greet shoppers, and assist with products and services while adhering to Kohl’s brand standards. The role emphasizes teamwork, accuracy, and the ability to handle multiple tasks with strong attention to detail.

Qualifications

• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.
• No retail experience required.
• Excellent customer service and attention to detail.
• Client facing retail or service industry experience preferred.

Responsibilities

• Process freight, replenishment, and omni channel operations.
• Receive and process product, including unloading truck shipments and stockroom operations.
• Replenish the sales floor based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Participate in training for new hires on Kohl’s brand standards, product knowledge, inventory procedures and productivity standards.

Skills

Excellent customer service

Multi-tasking

Strong communication

Flexible availability

16+ years old

Job description

Kohl’s is hiring for an associate role in Salem, NH. You will deliver excellent customer service and ensure smooth store operations, including freight processing, replenishment, and omni-channel fulfillment.

Engage customers, greet shoppers, and assist with products and services while adhering to Kohl’s brand standards. The role emphasizes teamwork, accuracy, and the ability to handle multiple tasks with strong attention to detail.