Retail Frontline Experience Lead

Winners Merchants International, L.P.; Naples (FL); Presencial; USD 22.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Associate discount

401(k) Associate contributions

Health/dental/vision

Descripción de la vacante

TJX is seeking candidates for a store associate role in Naples, FL. The position focuses on delivering a highly satisfying customer experience, supporting frontline operations, and promoting loyalty through initiatives.

Candidates should be flexible for evenings and weekends and be able to handle cash and assist with training. The role requires teamwork, excellent interpersonal and customer service skills, and the ability to lift heavy merchandise.

Formación

• Excellent interpersonal skills.
• Exceptional customer service skills.
• Able to train and provide direction to others.
• Able to run a register/handle money.
• Able to lift heavy merchandise with/without reasonable accommodations.

Responsabilidades

• Promotes a “Highly Satisfied” customer experience.
• Drives customer loyalty through programs and initiatives.
• Addresses customer concerns and issues promptly.
• Trains and mentors all Associates on Policies and Procedures.
• Provides recognition and constructive feedback on cashier performance.
• Maintains and monitors cash controls including change fund.
• Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor.
• Maintains cleanliness, recovery, and organizational standards throughout the frontline.
• Adheres to all operational, merchandise, and loss prevention policies and procedures.

Conocimientos

Interpersonal skills

Customer service

Train others

Cash handling

Physical ability

Educación

High School diploma or equivalent

Descripción del empleo

TJX is seeking candidates for a store associate role in Naples, FL. The position focuses on delivering a highly satisfying customer experience, supporting frontline operations, and promoting loyalty through initiatives.

Candidates should be flexible for evenings and weekends and be able to handle cash and assist with training. The role requires teamwork, excellent interpersonal and customer service skills, and the ability to lift heavy merchandise.