Retail Front End Supervisor - Full-Time

Burlington Stores, Inc.; Atlanta (GA); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

15-30% associate discount

Medical, dental, and vision coverage

Employee assistance program

Life and disability insurance

Paid time off

Paid holidays

401(k) plan

Job summary

Burlington Stores, Inc. is looking for a Full-Time Customer Service Supervisor in Atlanta. The role requires supervising all store functions and associates while maximizing sales through effective training and teamwork.

Ideal candidates should have at least 1 year of supervisory experience, strong interpersonal skills, and the ability to handle merchandise. The position offers competitive pay starting at $15.00 to $17.00 per hour with various benefits and growth opportunities.

Qualifications

• At least 1 year of supervisory experience within an off-price, big-box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule, including nights, weekends, and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand and walk for extended periods.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales results through training, development, and coaching of direct reports.
• Resolve issues and supervise front-end operations to ensure exceptional customer service.
• Reinforce Asset Protection strategies to eliminate shortage.

Skills

Supervisory experience

Interpersonal skills

Teamwork and collaboration

Job description

Overview

At Burlington, we embrace the many facets of diversity that strengthen our communities. If you want to grow your retail career with a caring and inclusive organization, come join us as a Full‑Time Customer Service Supervisor or Full‑Time Selling Floor Supervisor.

Key Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales results through training, development, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front‑end operations to ensure exceptional customer service.
• Reinforce Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Requirements

• At least 1 year of supervisory experience within an off‑price, big‑box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full‑time schedule, including nights, weekends, and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand and walk for extended periods.

Benefits

• Growth opportunities.
• Competitive pay.
• Flexible hours.
• 15‑30% associate discount.
• Medical, dental, and vision coverage.
• Employee assistance program.
• Life and disability insurance.
• Paid time off.
• Paid holidays.
• 401(k) plan.

We’re opening more stores nationwide. As we grow, you can too through a variety of training and development opportunities.

Competitive wage, flexible hours, and an associate discount.

Base Pay

$15.00 – $17.00 per hour

Location

01558 – Atlanta

EEO Statement

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.