Retail Front End Supervisor & Cash Handling Lead

Food City; Cookeville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) match

ESOP

Weekly pay via direct deposit

Life and disability Insurance

Medical plan with wellness benefits

Dental plan

Paid holidays

Paid vacations

Associate offers

Job summary

Food City is hiring for a Front End Supervisor. You will supervise cashiers, courtesy clerks, and fuel associates, ensuring customer service excellence and adherence to cash handling, security, and policy procedures.

You will oversee front-end operations, assist in lane coordination, and enforce laws and company policies regarding age-restricted products, WIC/EWIC, and other compliance areas. The role requires on-site presence, a focus on security of funds, and maintaining front-end

Qualifications

• Must be 18 years of age or older
• Ability to meet standard physical and mental demands
• Ability to understand and follow verbal and/or written instructions, perform routine tasks and have contact with various individuals daily
• Ability to attend on-site work during scheduled shifts to adhere to time policies

Responsibilities

• Promote courteous service and maintain the two-customer wait policy
• Supervise and monitor front-end operations and staff
• Oversee cashiers, courtesy clerks, fuel associates and lane pickups coordination
• Maintain security of safes and funds, count safes during shifts
• Ensure proper handling of deposits, checks, and money transfers
• Enforce store policies on alcohol, tobacco, WIC/EWIC, and other age-restricted items
• Promote use of ValuCard and enforce coupon handling procedures
• Maintain front-end housekeeping and shopping cart availability
• Follow and enforce AML and MSB compliance

Skills

Customer service

Team supervision

Cash handling

Policy compliance

Security awareness

Job description

Food City is hiring for a Front End Supervisor. You will supervise cashiers, courtesy clerks, and fuel associates, ensuring customer service excellence and adherence to cash handling, security, and policy procedures.

You will oversee front-end operations, assist in lane coordination, and enforce laws and company policies regarding age-restricted products, WIC/EWIC, and other compliance areas. The role requires on-site presence, a focus on security of funds, and maintaining front-end