Retail Front-End Service Leader

Hannaford; Town of New Hartford (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

Hannaford Supermarkets in New Hartford, NY is seeking a Store Front End/Service Desk associate. The role requires observing policies, maintaining a neat appearance, and assisting with assigned tasks during idle periods while supporting safety standards and general store operations.

The position involves cashier and service desk duties, effective communication, and flexibility to learn multiple tasks. Training packets are provided.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform cashier and service desk/kiosk duties.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed.
• Observe security standards by staying alert and being aware of customers' actions and behavior.
• Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
• Frequently, perform cashier and/or bagging functions
• Frequently, perform service desk/kiosk and if trained, bookkeeper functions
• Perform all other duties as assigned.

Skills

Communication

Customer service

Age 18+

Multi-tasking

Cashier duties

Job description

Hannaford Supermarkets in New Hartford, NY is seeking a Store Front End/Service Desk associate. The role requires observing policies, maintaining a neat appearance, and assisting with assigned tasks during idle periods while supporting safety standards and general store operations.

The position involves cashier and service desk duties, effective communication, and flexibility to learn multiple tasks. Training packets are provided.