Retail Freight Flow Lead

DICK'S Sporting Goods, Inc.; Champaign (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Employee discount

Paid time off

Job summary

DICK'S Sporting Goods in Champaign, IL seeks a Freight Flow Lead to support store operations and coach teammates. You will act as the in-store expert for your department, delivering excellent service while aligning with brand standards and daily tasks, game plans, and events.

Under guidance of store leadership, you will build a strong team, plan 30-days-out work, delegate priorities, and help ensure safety and compliance with regulations while fostering an inclusive and welcoming store

Qualifications

• Flexible availability including nights, weekends, and holidays.
• Retail sales experience or customer-focused background preferred.
• Ability to stand, bend, stoop, reach, and lift up to 70 lbs with assistance.
• Strong communication and teamwork skills.

Responsibilities

• Lead and coach teammates as the in-store expert for the department.
• Deliver excellent customer service and ensure brand standards daily.
• Coordinate 30-day outlook with guidance from store leadership.
• Assist with opening/closing, safety, and store operations as needed.

Skills

Flexible availability

Retail sales experience

Customer-focused

Physical stamina (lift 70 lbs)

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

OVERVIEW:

The Freight Flow Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Freight Flow Lead is the in-store expert of their business / department. The Lead is focused on delivering the best service to customers as well as providing direction to teammates as their immediate point of contact and coach. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves. Supports building and hiring a strong team by observing in-store interviews and department tours. Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture. Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events. Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level. Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, including opening and closing the store, performing Front End and Cash Office functions, and processing firearms sales in compliance with State and Federal ATF regulations, where applicable. Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates. Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., NSPP, Scorecards, LP, etc.). Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering a hassle-free shopping experience. Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Takes an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned by management.

LEADERSHIP TRAITS:

• Ensures Accountability


• Customer-Focus


• Collaborative


• Instills Trust


• Decision-Quality/Decision-Making Abilities


• Action-Oriented


• Engagement Driver


• Talent Developer


• Effective Team Building Skills


• Plans & Aligns

QUALIFICATIONS:

• Flexible availability - including nights, weekend, and holidays.


• Prior retail sales experience (or customer-focused experience) preferred.


• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 50 lbs. items repetitively (up to 25 times per hour).


• Ability to work extended periods of time (up to 4 hours) standing or walking.


• Ability to stand, bend, stoop, reach, push, pull and lift up to 70 lbs.+ items intermittently (up to 15 times per hour) with assistance and/or the use of manual lifting equipment, e.g., pallet jack, dolly, etc.


• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.

Targeted Pay Range: $18.00 - $26.00.

Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

DICK'S Sporting Goods complies with all state paid leave requirements.

We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

ACHIEVING SUCCESS AT DICK’S SPORTING GOODS

Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.