Retail Omni Fulfillment Lead

DICK'S Sporting Goods, Inc.; Jersey City (NJ); Sur place; USD 28 000 - 39 000; Plein temps

Avantages offerts par ce poste

Benefits package

Résumé du poste

DICK'S Sporting Goods in Jersey City is seeking a Lead to act as the in-store expert for their department, guiding teammates and delivering a customer‑first experience under the supervision of the Assistant Store Manager and Store Manager.

The Lead will lead by example, coach others, and support building a strong team through interviews, onboarding, and ongoing development. The role focuses on maintaining brand standards and delivering exceptional service daily.

Qualifications

• Flexible availability including nights, weekends and holidays.
• Retail sales experience (or customer-focused experience) preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. repeatedly.
• Ability to work extended periods of standing or walking (up to 4 hours).
• Ability to work at heights greater than 4 feet with ladder or lift.
• Ability to perform repetitive motions for up to 2 hours.

Responsabilités

• Lead the in-store execution of brand standards and provide direction to teammates.
• Assist with training and onboarding of new teammates and cross-training existing staff.
• Observe in-store interviews to help build a strong team and support department staffing.
• Plan 30 days ahead with leadership to align workforce for daily tasks, game plans, events, and projects.
• Maintain merchandising and presentation standards, including floor sets and inventory replenishment.
• Collaborate with store leadership to uphold policies and deliver an exceptional shopping experience.

Connaissances

Flexible availability

Customer-focused experience

Availability for nights and weekends

Description du poste

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team,

OVERVIEW:

The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves. Supports building and hiring a strong team by observing in-store interviews and department tours. Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture. Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events. Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level. Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable. Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross‑training current teammates. Prioritizes coaching and developing oneself and others; provides hands‑on coaching and teaches the “why” behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.). Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience. Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Takes an all‑hands‑on‑deck approach to support the team across the store. Performs other tasks as assigned by management.

LEADERSHIP TRAITS:

Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expects from our Store leaders: Ensures Accountability Customer‑Focus Collaborative Instills Trust Decision‑Quality/Decision‑Making Abilities Action‑Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns

QUALIFICATIONS:

• Flexible availability - including nights, weekend, and holidays.
• Prior retail sales experience (or customer‑focused experience) preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Targeted Pay Range: $20.00 - $28.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.

ACHIEVING SUCCESS AT DICK’S SPORTING GOODS

Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn’t always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fostering collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.