Retail Frame Shop Lead: Custom Framing & Sales

Michaels; Richfield (MN); On-site; USD 19,000 - 26,000; Full time

Job summary

The Michael's Companies in Richfield, MN is hiring a Department Manager for the Picture Frame shop. You will lead a team of framers, coach selling behaviors, and ensure high-quality framing solutions are delivered to customers on time.

You’ll manage inventory, safety, and store SOPs while driving sales and customer engagement. This role requires prior retail management and team leadership experience, with a focus on delivering exceptional customer service and framing outcomes in a fast-paced

Qualifications

• Retail management experience preferred.
• Experience leading a sales team preferred.
• Basic computer skills required.

Responsibilities

• Lead and coach a team of framers to build customer relationships while delivering framing solutions.
• Drive custom framing sales and ensure on-time delivery.
• Develop and coach selling behaviors to improve performance.
• Manage inventory, shrink and safety programs and SOP adherence.
• Assist with interviewing, onboarding, coaching, and training of new team members.

Skills

Retail management

Team leadership

Basic computer skills

Job description

The Michael's Companies in Richfield, MN is hiring a Department Manager for the Picture Frame shop. You will lead a team of framers, coach selling behaviors, and ensure high-quality framing solutions are delivered to customers on time.

You’ll manage inventory, safety, and store SOPs while driving sales and customer engagement. This role requires prior retail management and team leadership experience, with a focus on delivering exceptional customer service and framing outcomes in a fast-paced