Retail Food Service Manager

Sodexo Group; Olney (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Sodexo is seeking a Retail Food Service Manager to manage food service operations in a healthcare setting. The role emphasizes enhancing customer satisfaction, driving operational efficiency, and leading a team to promote excellence in service and quality. Qualified candidates should have a strong background in customer service and retail management.

Benefits

Medical, Dental, Vision Care and Wellness Programs

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

Qualifications

• Minimum Management Experience - 1 year

Responsibilities

• Oversee food service retail operations.
• Drive operational excellence in the retail department.
• Develop and execute retail initiatives for sales growth.

Skills

Customer service

Attention to detail

Leadership

Education

High School Diploma or GED

Job description

Role Overview

Sodexo is seeking an experienced Retail Food Service Manager to oversee food service retail operations in a healthcare environment in the Metro Washington D.C area. The Retail Manager will ensure an exceptional dining experience for patients, visitors, and staff. This role oversees all retail food services, driving operational efficiency, enhancing customer satisfaction, and fostering a culture of excellence in service and quality.

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

What You'll Do

• utilize Sodexo operational standards and solutions to ensure consistency, efficiency and quality of retail services
• own and drive the operational excellence of the retail department and communicates a clear sense of strategy and purpose
• develop and execute retail initiatives to drive sales growth and achieve retail revenue forecasts
• anticipate client needs and provide subject matter expertise

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• passion for exceptional customer service, attention to detail and be extremely client driven
• the desire to promote the retail department and increase sales
• the ability to work tactically and strategically in the unit with clients and customers
• a proven track record of success in growing relationships both internally and externally to position the retail department as a department of choice
• the ability to promote team success at every level and be a true leader

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - High School Diploma or GED or EquivalentMinimum Management Experience - 1 year