Retail Floor Support & Fulfillment Specialist

Nordstrom; East Brunswick Township (NJ); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom Rack is hiring a team member to join our fast-paced store environment. You will engage customers, operate the POS, and help with stocking, merchandising and order fulfillment to ensure a seamless shopping experience.

You’ll collaborate with teammates, maintain clean floors and stockrooms, and participate in programs like Nordstrom Rewards. This role requires flexibility and reliable performance in a retail setting.

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to work a flexible schedule based on business needs.
• Physical requirements: continuous movement for 6-8 hours per shift.

Responsibilities

• Work with the team to ensure the salesfloor stays runway-ready, sized and filled through re-merchandising and straightening throughout the day.
• Assist customers during cashiering with transactions across in-store, online and mobile platforms, including operating a POS system and bagging items.
• Create a smooth fitting room experience by greeting and assisting customers and returning clothing to the floor.
• Keep the salesfloor clean and clutter-free by sorting and returning clothing to the floor.
• Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
• Demonstrate expertise in all technologies used in the store environment.
• Adhere to operational, merchandise and asset protection standards.
• Promote initiatives like Nordstrom Rewards program.
• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
• Fulfill customer orders in a timely manner following quality standards.
• Prepare and ship customer’s orders following quality, packing and shipping standards.
• Utilize inventory management systems to scan, process and research merchandise shipments.
• Assist in maintaining clean and organized selling floors and stockrooms.
• Provide general support to the store, e.g. set up special events, organize backroom, markdowns, and relocate store fixtures.

Skills

Communication

Interpersonal skills

Accountability

Ownership

Organization

Attention to detail

Flexibility

POS system

Tools

Point-of-Sale system

Job description

Nordstrom Rack is hiring a team member to join our fast-paced store environment. You will engage customers, operate the POS, and help with stocking, merchandising and order fulfillment to ensure a seamless shopping experience.

You’ll collaborate with teammates, maintain clean floors and stockrooms, and participate in programs like Nordstrom Rewards. This role requires flexibility and reliable performance in a retail setting.