Retail Floor Leader: Lead Sales & Customer Experience

W2B Skechers USA Retail, LLC; Florida; On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Competitive pay increases

Employee discounts

Job summary

Skechers, a global lifestyle brand, seeks a Key Holder (Floor Leader) for a Florida store. You will oversee daily operations, guide a small team, and drive customer service excellence while supporting sales goals.

This entry-level leadership role offers growth into retail management within Skechers. Responsibilities include supervising store activities, mentoring team members, and maintaining a premium shopping environment with strong operational standards.

Qualifications

• Varied schedule including evenings, weekends and holidays.
• Problem solving to resolve in-store issues.
• Highly organized to manage inventory, staffing and tasks.
• Ability and desire to foster a respectful, safe and fun environment for Skechers store employees.
• Comfortable mentoring team members and communicating with all levels of the store team.

Responsibilities

• Deliver expert product advice to customers and ensure a great fit and experience.
• Supervise daily operations, including opening/closing procedures and security.
• Mentor team members in customer service and daily store tasks.
• Contribute to achieving store and individual sales targets with effective selling techniques.
• Execute merchandising plans and maintain store cleanliness and organization.

Skills

Sales skills

Communication skills

Problem solving

Organizational skills

Mentoring team

Education

High school diploma

Job description

Skechers, a global lifestyle brand, seeks a Key Holder (Floor Leader) for a Florida store. You will oversee daily operations, guide a small team, and drive customer service excellence while supporting sales goals.

This entry-level leadership role offers growth into retail management within Skechers. Responsibilities include supervising store activities, mentoring team members, and maintaining a premium shopping environment with strong operational standards.