Retail Floor Leader & Customer Experience Specialist

Oakley; Lexington (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Oakley seeks a part-time specialized advisor at Fayette Mall to support management, motivate floor staff, and drive a best-in-class customer experience. This role functions as a key holder, promoting brand knowledge and exceptional service while coordinating floor activities and inventory control.

The position emphasizes strong sales, bilingual communication, and flexible hours, including evenings and weekends, with competitive total rewards and employee discounts.

Qualifications

• At least one year of retail experience in a specialized environment.
• Flexible availability, including evenings, weekends, and holidays.
• Strong sales experience and proven ability to achieve top results.
• Strong communication, interpersonal, and customer service skills.
• Bilingual.
• Ability to move merchandise and lift up to 40 lbs.

Responsibilities

• Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.
• Establishes strong connections and relationships with customers to maintain positive interactions.
• Upholds and executes all of the company's customer service initiatives.
• Assists with processing, restocking merchandise, and monitoring in-store inventory.
• Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.
• Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.
• Leads store opening and closing procedures when management is not present.
• Performs any other tasks assigned by a member of the management team.

Skills

Retail experience

Customer service

Sales targets

Communication

Teamwork

Time management

Cash register

Bilingual

Mobility

Job description

Oakley seeks a part-time specialized advisor at Fayette Mall to support management, motivate floor staff, and drive a best-in-class customer experience. This role functions as a key holder, promoting brand knowledge and exceptional service while coordinating floor activities and inventory control.

The position emphasizes strong sales, bilingual communication, and flexible hours, including evenings and weekends, with competitive total rewards and employee discounts.