Retail Floor Leader & Customer Experience Coach

Luxottica; Mebane (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

EssilorLuxottica in North Carolina seeks a Part-Time Specialized Advisor to support the management team by delivering superior on-floor salesmanship and leadership. You will motivate the team, engage customers, and drive sales targets while maintaining brand standards and store operations.

The role emphasizes product knowledge, customer service excellence, and teamwork. Flexible schedule required; opportunities include performance bonuses and employee discounts.

Qualifications

• At least one year of retail experience in a specialized environment.
• Flexible availability, including evenings, weekends, and holidays.
• Strong sales experience and a proven ability to achieve top results in individual sales performance.
• Strong communication, interpersonal, and customer service skills.
• Ability to work in a team and interact effectively with others.
• Good time management and organizational skills.
• Proficiency in computer use and experience with cash registers.
• Ability to stand most of the time or move around on the sales floor or warehouse.
• Bilingual

Responsibilities

• Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.
• Establishes strong connections and relationships with customers to maintain positive interactions.
• Upholds and executes all of the company's customer service initiatives.
• Assists with processing, restocking merchandise, and monitoring in-store inventory.
• Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.
• Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.
• Leads store opening and closing procedures when management is not present.
• Performs any other tasks assigned by a member of the management team.

Skills

Retail experience

Flexible schedule

Sales proficiency

Customer service

Communication skills

Teamwork

Time management

Cash handling

Bilingual

Job description

EssilorLuxottica in North Carolina seeks a Part-Time Specialized Advisor to support the management team by delivering superior on-floor salesmanship and leadership. You will motivate the team, engage customers, and drive sales targets while maintaining brand standards and store operations.

The role emphasizes product knowledge, customer service excellence, and teamwork. Flexible schedule required; opportunities include performance bonuses and employee discounts.