Retail Floor Leader & Coach — Drive Sales & Team Performance

True Religion; Commerce (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Merchandise discounts

Additional programs

Job summary

True Religion is seeking an Assistant Store Manager for The Citadel location in California. This role supports the Store Manager with sales execution, operations, and customer experience, leading on the floor and coaching associates to uphold brand standards.

Responsibilities include driving KPIs, managing shifts as MOD, training staff, merchandising, inventory control, and ensuring compliance with company procedures while delivering an exceptional shopping experience for customers.

Qualifications

• 1–3 years of experience in a retail supervisory, key-holder, or management role within a specialty or fashion environment
• High school diploma or equivalent required; bachelor’s degree preferred
• Demonstrated ability to support store KPIs, including sales, payroll, and shrink
• Strong coaching and communication skills with a hands‑on leadership approach
• Experience supporting visual merchandising, inventory management, and loss prevention practices
• Ability to lead in a fast‑paced, high‑volume retail environment
• Proficiency in Microsoft Office and comfort learning retail systems and technology

Responsibilities

• Support Business Results: Partner with the Store Manager to drive store KPIs including sales, payroll, conversion, and shrink while maintaining standards.
• Lead on the Floor: Act as Manager on Duty, set expectations, lead shifts, and ensure a positive store environment.
• Communicate Effectively: Reinforce priorities, goals and expectations with the team.
• Coach & Develop Associates: Provide training, coaching, and feedback to support performance and growth.
• Execute with Ownership: Plan daily workload, staffing, and floor execution to support business needs.
• Problem Solve & Protect Assets: Address challenges, resolve issues in real time, and support loss prevention and safety practices.
• Deliver Exceptional Customer Experience: Model brand-right behaviors and coach others to do the same.
• Operational Excellence: Support scheduling, payroll controls, policy execution, and compliance.
• Visual & Inventory Execution: Maintain visual merchandising standards and inventory accuracy on the floor and stockroom.
• Other assigned tasks as needed

Skills

Retail leadership

Coaching

Communication

Microsoft Office

Retail systems

KPIs

Sales floor leadership

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

True Religion is seeking an Assistant Store Manager for The Citadel location in California. This role supports the Store Manager with sales execution, operations, and customer experience, leading on the floor and coaching associates to uphold brand standards.

Responsibilities include driving KPIs, managing shifts as MOD, training staff, merchandising, inventory control, and ensuring compliance with company procedures while delivering an exceptional shopping experience for customers.