Retail Floor Associate (Part-Time)

Ace-Hardware; Cape Coral (FL); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Job summary

Ace Hardware in Cape Coral, FL is seeking Floor Associates who deliver top-tier customer service and assist customers with product selection and locating items. The role includes stocking shelves, maintaining merchandise presentation, and supporting checkout at the POS.

A positive attitude and willingness to work evenings and weekends are essential. Candidates should have 1–3 years of retail experience and be able to lift up to 50 pounds.

Qualifications

• Minimum of 1–3 years retail experience is a plus.
• Vast knowledge of hardware related products is a plus.
• Willingness to work a flexible work schedule including evenings, weekends, and holidays.
• Must be able to lift and/or move items up to 50 pounds.

Responsibilities

• Provide legendary customer service and help customers find products.
• Stock warehouse, drop ship, and back stock inventory.
• Front and face merchandise on shelves as directed by their manager.
• Explain directions for unfamiliar products to customers.
• Operate POS system and assist with checkout.

Skills

Customer service

Retail experience

Flexible work schedule

Tools

Scanner

POS system

Job description

In Vision Ace Hardware we take pride in taking care of our customers! We are seeking individuals that can show great attitude and helpful service to our customers. "We are ACE HARDWARE - THE HELPFUL PLACE!" We need timely attendance and willingness to work each day to the fullest!

Floor Associates are responsible providing legendary customer service. They offer solutions to our customers' needs.

Floor Associate responsibilities include but are not limited to the following:

• Have ability to lift heavy cartons from the floor to overhead racks
• Stock all warehouse, drop ship, and back stock inventory
• Front and face merchandise on shelves as directed by their manager
• Ability to read and explain directions for unfamiliar products

Customer Service:

• Customer service is priority one at all times
• Each customer must be greeted with a smile and asked, "What can I help you find today?"
• Always walk the customer to all products
• Make certain the customer has everything they need for their project
• Vast knowledge of hardware related products and home projects a plus
• Minimum of 1-3 years retail experience is a plus
• Willingness and ability to work a flexible work schedule including evenings, weekends, and holidays to meet business needs
• The minimum physical requirements for this position include:
• Ability to physically use a scanner to scan all merchandise and to use Point of Sale keyboard and computer keyboard for all transactions
• The ability to see and read product labels, dispense product knowledge, and communicate with customers
• Manual dexterity; working with cash registers and computers, assembly of some products; ability to quickly make appropriate change for customers
• Ability to stand for an extended period of time
• Bending, climbing, and twisting are routine; the position requires the ability to retrieve, stock, and move product
• Must be able to lift and/or move items up to 50 pounds

Benefits for Part-Time:

• 401(k)
• 401(k) matching

These benefits are available after 90 days of employment.

Must be available to work on AT LEAST one day of the weekend, 16-28 hours per week.