Retail Floater & Merchandising Specialist

IKEA USA; Phoenix, Northern (AZ, KY); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Generous paid time off

WiselyPay - early wages

Paid parental leave

KinderCare tuition discount

Retirement and bonus plans

Co-worker discount

Meal deal

Referral bonus

Pet insurance program

Education assistance

Safety shoe reimbursement

Telehealth visits

Dental and vision plans

Medical and Rx plans

Inclusive work environment

Job summary

IKEA USA in Phoenix is seeking a Retail Store Associate to float between departments and help deliver a great shopping experience. You will assist customers, keep shelves stocked, and maintain merchandising standards while supporting food service and stock flow.

The role is full-time, 34–40 hours per week, with a pay range of $18.50–$26.14 per hour. Join a team that values service, learning, and co-worker benefits such as time off, health plans, discounts, and more.

Responsibilities

• Actively approach customers requiring additional help, identify needs and advise them on the best solutions for their homes.
• Keep area of responsibility clean, tidy, priced and fully stocked. Ensures that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• Convey passion about IKEA products and actively learn about their features and benefits, sharing this knowledge with customers to help them make informed choices, resulting in a better overall shopping experience.
• Build furniture as needed for In Shape As New, introduction of new products, commercial calendar implementation and remodels.
• Prepare, produce, and maintain IKEA Food menu items; serve all IKEA Food menu items; follow procedures and guidelines for safe food handling, cleanliness and sanitation, and workplace safety.
• Receive inbound goods and ensure inventory accuracy at the point of receiving.
• Flow product to final selling location.
• Process sales transactions accurately and efficiently.
• Provide customers with a simple and efficient Full Serve Hand Out experience.
• Provide the customer with a simple and smooth returns and exchange experience.

Job description

IKEA USA in Phoenix is seeking a Retail Store Associate to float between departments and help deliver a great shopping experience. You will assist customers, keep shelves stocked, and maintain merchandising standards while supporting food service and stock flow.

The role is full-time, 34–40 hours per week, with a pay range of $18.50–$26.14 per hour. Join a team that values service, learning, and co-worker benefits such as time off, health plans, discounts, and more.