Retail Experience & Merchandising Associate

The TJX Companies, Inc.; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Child care discounts

Cell phone discounts

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in Houston is seeking a Store Associate to deliver outstanding customer experiences across our brands. You will engage with customers, keep the store clean and organized, and support daily operations to ensure a smooth shopping experience.

We value flexibility, teamwork, and a strong customer-focus. This role offers growth opportunities within a Fortune 100 retailer and a vibrant work environment in Houston’s Marshalls store network.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Ability to respond to changes in direction or situations.
• Capable of lifting heavy objects with or without accommodations.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Model customer experience practices for internal and external customers.
• Accurately ring purchases, returns, and manage transactions per SOP.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store recovery and safety throughout the day.
• Assist in loss prevention and keep shrinks in check.
• Follow labor laws, policies, and procedures.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Flexibility

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Houston is seeking a Store Associate to deliver outstanding customer experiences across our brands. You will engage with customers, keep the store clean and organized, and support daily operations to ensure a smooth shopping experience.

We value flexibility, teamwork, and a strong customer-focus. This role offers growth opportunities within a Fortune 100 retailer and a vibrant work environment in Houston’s Marshalls store network.